• Oversee, drive, protect and represent Keller Williams Culture• Actively engage and attract associates through business consulting (recruit and retain)• Lead, support and set expectations and hold accountability sessions with Market Center team• Engaged fully in the systems, tools and conversations of the Market Center Financials• Ensured market center is profitable, keeping tight fiscal control over operating expenses• Strategic, financial decision-making, ensure… Show more • Oversee, drive, protect and represent Keller Williams Culture• Actively engage and attract associates through business consulting (recruit and retain)• Lead, support and set expectations and hold accountability sessions with Market Center team• Engaged fully in the systems, tools and conversations of the Market Center Financials• Ensured market center is profitable, keeping tight fiscal control over operating expenses• Strategic, financial decision-making, ensure appropriate bookkeeping and accounting systems were accurately maintained• Led support and operational systems that empower associate businesses• Paid agents within 24 hours of receiving the brokerage check• Completed monthly closes and transmit monthly data on time• Created a market center Playbook for continued business continuity • Executed successful training programs to include Onboarding, BOLD, Ignite, Command (CRM)• Managed the Market Center Calendar ensuring effective communication to all associates Show less

This is a family business whereas I will always pursue new clients but is not my primary position.We maintain a no nonsense approach to ensure we provide our partners with the highest quality produce at the most reasonable cost. We do not look to make a living off any one customer or to play the market. We base our approach in business fundamentals of making a small consistent profit, not making excuses and profits based on the fluctuations of the market.We view our customers… Show more This is a family business whereas I will always pursue new clients but is not my primary position.We maintain a no nonsense approach to ensure we provide our partners with the highest quality produce at the most reasonable cost. We do not look to make a living off any one customer or to play the market. We base our approach in business fundamentals of making a small consistent profit, not making excuses and profits based on the fluctuations of the market.We view our customers as partners. We must help them succeed in a big way for us to succeed in a small way. Show less

Increased sales agent count and worked with agents to create goals and business plans. • Authored and implemented office playbook ensuring continued business continuity• Re-engineered organizational policies, procedures, and processes with the objective of cost containment and savings• Led and implemented agent onboarding program providing world class experiences upon transitioning to a new brokerage, along with an agent placemat which outlines valuable quick… Show more Increased sales agent count and worked with agents to create goals and business plans. • Authored and implemented office playbook ensuring continued business continuity• Re-engineered organizational policies, procedures, and processes with the objective of cost containment and savings• Led and implemented agent onboarding program providing world class experiences upon transitioning to a new brokerage, along with an agent placemat which outlines valuable quick tips • Redesigned sales agent monthly meetings, increasing company moral which resulted in higher attendance• Designed a marketing timeline for effective and efficient delivery of property marketing while ensuring agents bring properties to market expeditiously • Collaborated with Marketing Department to implement consistent deliverables and social media exposure for brand identity • Facilitated cross functional communications and interdepartmental collaboration• Digitized all company files resulting in a paperless organization• Recruit agents daily to join Galleria International Realty helping to form positive relationships within the industry• Brokerage and brand ambassador with agents, the real estate community and at networking events• Trusted advisor to Broker/Owner Show less

Improved effectiveness and efficiency by implementing corporate tree business systems of policies, including systems and processes to run multi-functional business units. Collaborated with senior leadership, shared services and key stakeholders to implement change management of corporate initiatives regionally and nationally. Led all regional office relocation, upgrades and equipment selections.

Managed day-to-day operations of two corporate markets delegating assignments, directing activities of staff, and providing exceptional executive support. Primary contributions were in expediting business, discovering operational efficiency and bringing challenging projects to successful conclusions. Collaborated with senior management on strategic planning and developed the office operating and capital budgets. Implemented cost controls that kept operating expenses under budget and contributed… Show more Managed day-to-day operations of two corporate markets delegating assignments, directing activities of staff, and providing exceptional executive support. Primary contributions were in expediting business, discovering operational efficiency and bringing challenging projects to successful conclusions. Collaborated with senior management on strategic planning and developed the office operating and capital budgets. Implemented cost controls that kept operating expenses under budget and contributed to revenue and EBITDA growth by streamlining administrative processes to be effective/ efficient while reducing producer participation in non-revenue producing activities. Recruited, trained and provided leadership to Sales Support and Administrative Staff along with executing annual performance evaluations and performed counseling sessions and documents accordingly. Show less

Extracted and analyzed pertinent voucher information from complex lease and purchase agreements to ensure commissions were processed timely. Audited transaction deal files and collaborated with brokers to resolve voucher discrepancies. Applied cash payments and recorded revenue in compliance with Sarbanes-Oxley. Developed effective working relationships with the brokers, managers, support and peers to achieve business goals and revenue.

Stay at home mom, my greatest accomplishment!

Led National Account Customer Service professionals to ensure our internal and external clients are receiving world class service. In collaboration with procurement, factory, warehouse and accounting provided end to end service for clients. Reported to our internal clients delivery of product and or escalated as needed.