Elyse Spinner Email & Phone Number

Port Melbourne Vic

Reporting directly to the Brand Manager, I provided daily Sales and Product support to the entire Volley team. I was responsible for tracking the status of all critical path tasks relating to the seasonal range development and delivery, product set up, seasonal catalogue and order form preparation and set up, coordinated the seasonal sales conferences and industrial trade fair bookings and display stand set up. In this role I was also accountable for ensuring all orders were processed and maintained for our Australian and International Major customers, guaranteeing maximum sales were achieved for the business. I was the go to person for the Brand Manager, Commercial Manager, Product Manager, Key Account Manager and Marketing Manager, I also had one direct report, Brand Support Coordinator.

Hartwell

Reporting directly to the Business Manager, I as responsible for supporting the Business Manager and Sales Team in achieving their growth ambitions though efficient team support. I provided daily sales support to the Business Manager, Brand Manager and Sales Force for Clarks and Hush Puppies Footwear. Tasks include liaising with Major and SME Customers on their orders, products, delivery schedules, marketing and ad hoc requests. I managed regular clearance packages, maintaining internal online sales tool 'Brandsnet' and data support for ecommerce sites. Other responsibilities include coordination of Industry Trade Fair display stands and internal Sales Conferences.

Footscray

Reporting directly to the two Managing Director’s, I was responsible for project managing each seasons brand communication, promotion and direct marketing campaigns across the Pharmacy retail base. I liaised daily between the Managing Directors and external Marketing/PR Agency.Other responsibilities included organising the printing of 150,000 catalogues, coordinating seasonal letter box drops for 150+ Pharmacies and dispatch of all seasonal POS to store.

Footscray

Working as part of a small-dedicated inbound customer service team, providing high quality customer service the Sales Team and Pharmacy customer base. Responsibilities include processing customer orders over the phone or via email, assisting consumers with finding a local store and product complaints, provide support to Sales Team with processing orders, dispatching catalogues or point of sale. Updating senior management with daily sales reports and end of month reporting and system turn over.

Vancouver, Canada Area

I spent four months working in Canada at Whistler Blackcomb resort; I was responsible for running the team at the ticket windows.• Manage the Ticket Window Host team.• Manage Staff Hours.• Manage budgets and payroll systems

Port Melbourne

Working as part of the Garment Production team, I was responsible for tracking the production for each season on a critical patch liaising daily with factories and ensuring delivery time frames are met. Approve print strike offs, embroideries, appliqués and fabric lab dips, measure garments to ensure they met the specified measurements, assist in model fit trials, and coordinate sample distribution to Sales Team and advertising companies. I also travelled to China to brief Chinese Suppliers directly with the Production Manager.

North Melbourne

Working as part of a small-dedicated inbound customer service team providing service to our Sales Team and customer base. Responsibilities included liaising with customers on a daily basis, handling customer enquires quickly and efficiently, process customer orders and returns in a timely manner, provide support to the sales team, assist with in house range showings to customers and sales team and reception cover.

Vce Year 12 Completed

Education record

Activities and Societies: Certificate III Business Administration