Sales Administrator
Current• Established accounts, obtained orders, and serviced existing accounts by planning and organizing daily work schedules to call on existing or potential sales outlets• Adjusted content of sales presentations by studying the type of sales outlet or trade factor• Focused sales efforts by studying existing and potential volume of dealers• Submitted orders by referring to price lists and product literature• Kept management informed by submitting activity and results report• Monitored competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.• Recommended changes in products, service, and policy by evaluating results and competitive developments• Resolved customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management• Provided historical records by maintaining records on area and customer sales• Contributed to team effort by accomplishing related results as needed• Assisting with budgetary planning; compiling statistical data for financial planning; may direct the work of others.• Supported multiple executives and managers with calendar management, travel arrangements, scheduling of meetings and events• Handled all incoming calls and correspondence directed to the executives from customers, vendors and others • Responsible for handling sensitive customer issues; using word processing to compose complex and/or confidential correspondence• Established and implemented office procedures and controls; provided support and facilitated large projects managed by others and acted as an information source on group and company policies
