+ Supervise Health Promotion Advocate (HPA) program operations including student workers and full-time staff+ Plan and coordinate multiple projects related to the organization’s mission of serving the community+ Coordinate and liaise with internal and external staff on projects related to program expansion and betterment+ Manage databases/spreadsheets to facilitate tracking and documentation of employee training activities+ Develop and implement training programs and materials for new and current employees+ Lead and organize employee performance reviews and weekly, monthly, and quarterly staff meetings and trainings+ Recruit and hire new HPAs and oversee new employee onboarding and job-specific training+ Provide day-to-day mentoring and coaching to HPAs in emergency department+ Ensure staff performance and program deliverables are met by communicating program goals and expectations

+ Promoted to HPA Program Coordinator within a year for exceeding expectations in managing the training and development of staff

+ Administer OraQuick rapid HIV test and Insti HIV confirmatory test to patients in the emergency department+ Educate and complete harm reduction counseling for chemical dependency and sexual health with patients+ Increases health literacy in community around overall sexual and behavioral health+ Provide linkage to care for patients with HIV, HCV, SUD, and other vulnerable populations+ Enroll patients and gather data for substance use and COVID-19 related research studies+ Assist in training and development of newly hired EIP student workers

+ Monitor patrons to ensure their safety while enforcing WPAFB policies and procedures+ Perform rescues, first aid, and CPR on patrons as needed in hazardous situations+ Assist with pool maintenance and display professional customer service+ Handle money and perform cashier duties for concessions and admissions+ Organize programs within recreational facilities (fitness centers and aquatic recreation centers)+ Participate in in-service training to maintain competency in water safety, first aid, and lifesaving procedures

+ Provides back up child care for families+ Acts as a role model for children when babysitting or nannying+ Ensures client's expectations are exceeded by helping with housekeeping and displaying a professional, proactive attitude

+ Cashiered at WPAFB Prairies and Patterson Pools+ Handled money and sales for concessions and admissions into facilities+ Displayed professional customer service skills when working with customers

+ Worked on the sales floor during holiday season+ Provided professional customer service and advertising communication to make sales

+ Collaborated with a team of around 50 people to ensure safe and pleasurable environment for patrons+ Tended to patrons needs and questions+ Instructed swim lessons of 15-20 people and individualized swim lessons