Elyssa Hansen Email & Phone Number

I work directly with the COO at Sound to provide support on and manage various important projects. I also support the wider organization including but not limited to administrative, janitorial, facilities, housing and clinical staff.•Due to pandemic my role expanded to include inventory management and distribution. I acquired, inventoried, tracked, managed and distributed all PPE supplies with minimal assistance. Due to shortages this required creative thinking determination and high levels of organization as I built and maintained our PPE stock from the ground up. • I worked with a team member to successfully run multiple COVID vaccination clinics for Sound staff and clients in partnership with Genoa pharmacy. I continued to utilize those skills the following year independently running COVID booster and flu clinics at multiple sites.• I prepare and submit non-profit applications for acquired clinics, manage office supply orders, submit operations check requests, manage clinic business license renewals, create tables to track team productivity, create Qualtrics surveys, work with vendors to schedule onsite staff training opportunities, and assist with other annual reports to governmental organizations. • I provide direct support to the COO in the form of meeting coverage, note taking and other admin support.

I worked as a full time administrative at one of the South End Sound Locations. In January 2019 I started full time coverage on my own desk while still providing occasional in case of emergency coverage. In October I helped to open a new Sound location and started the administrative position at that office from scratch working with clinicians and supervisors to create an efficient and well run office. I also worked to problem solve new issues specific to the office and its building. Every day I helped to connect clients to their clinicians and providers. I worked to create a welcoming atmosphere for some challenging client populations and grew confident in my ability to handle every type of client interaction.

I work as a full time administrative float for Sound. No matter which location I work from I help connect clients to their clinician and providers. I am primarily based out of a Seattle office but I also provide coverage when necessary for the south end Sound administrative offices. Since my hire date I have worked at five different desks in four different Sound offices which has allowed me to truly appreciate all the different programs and services provided by Sound.

Maple Valley, Wa

I was the sole office assistant to a certified public guardian. My duties included maintaining, updating, and creating client files both physically and digitally. I created documents and spreadsheets to better track client information. I helped manage client welfare by scheduling appointments, travel, keeping records of medications and current medical treatments, and assisting with bill pay. I preformed general clerical duties including but not limited to: drafting emails, photocopying, faxing, mail management, scanning, research and filing.

Greater Seattle Area

Was hired for a limited term position to assist on a complicated multi-client case. Some of the duties I performed were drafting subpoenas, organizing and editing legal documents, making public information requests, creating tables to track client information, scanning documents, filing, tracking client medical costs and updating digital client cases.

Greater Seattle Area

I worked for the Seattle Criminal Filing Unit of the Prosecuting Attorney’s office primarily working with the Prosecutor by Karpel system entering victim and witness data, scanning in documents, and updating cases. I also gained experience distributing court cause numbers –both for expedited and district court cases- LODIing cases, sending out bench warrants, sorting and distributing the mail to the filing unit, and covering as front desk secretary at the Kent Courthouse. I also trained a number of new employees in the position and independently created multiple training materials using Microsoft Word, Power Point and Excel.

King County Administrative Building

I interned for the Sexually Violent Predator and Not Guilty by Reason of Insanity Units (SVP and NGRI) of the King County POA. I had many important duties which included organizing and updating pleading indexes, copying, scanning and filing documents, and fact checking, I also reviewed depositions, create trial notebooks and digitized databases. I input and compiled data, as well as scaned, edited and/or summarized legal and mental health articles, interviews, depositions and other information. I worked with many different paralegals and attorneys to complete projects or obtain information as needed

Henry Moses Aquatic Center

I sold patrons of the park admittance and various other items. I also registered customers for party tents and swim lessons. I held various cash handling responsibilities. I answered patron’s questions in person and via the phone which expanded my already great customer service skills. Lastly, I maintained the appearance of the front office, and did various filing tasks.

City Of Renton

I worked as a Camp Counselor for the City of Renton. I worked 40 hrs a week and supervised 25-30 kids with three other counselors. I lead the children in games, outdoor activities, arts and crafts. I also supervised a group of 8-12 on two different field trip outings weekly.

Henry Moses Aquatic Center

I worked as a guest services staff member for three summers consecutively (Summer of 07, 08, and 09). I began working as guest service staff and ended as a guest services lead. I ran rides, communicated with guests and answered guests’ questions and concerns, did minor maintenance of the park and janitorial work. As a team lead I ran session rotations, gave breaks to other guest service staff, and was the primary person to handle guest issues.

Bachelor Of Arts (B.A.), Psychology And Economics

Activities and Societies: Alpha Xi Delta Sorority, Psi Chi - Psychology Honor Society

Education record