Supervised a sales force of 4-5 sales associates while conducting day-to-day operational tasks. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Built relationships with customers and the community to establish long-term business growth. Promptly resolved all customer requests, questions, and complaints, and contacted customers by phone and email in response to inquiries. Developed a comprehensive training program for new sales associates. Trained all incoming sales team members.

NBLSA is committed to increasing the number of culturally responsible Black and minority attorneys who excel academically, succeed professionally, and positively impact the community. NBLSA, for fifty years, has worked to develop culturally responsible Black and minority law students that excel academically, succeed professionally, and positively impact the community. Members are activists, thought leaders, and strategic thinkers. Our alumni are general counsel, judges, non-profit executives, and business operatives. We connect our members and alumni with unparalleled opportunities to network, seek new professional avenues, and develop life-long friendships.

Create and implement marketing and event plans - introduce new store to customers and businesses in Montclair. Assist with research and development for social media accounts. Promote sales of current and new products via social media, events, and vendor opportunities. Establish partnerships with other business owners in Montclair. Build relationships with customers. Manage office for Co-CEOs. Manage incoming calls and deliveries.

Engage and converse with the University’s diverse alumni to inform them about current news and events and ask for donations on behalf of The Fund for Montclair State University. Responsible for planning and participation in student engagement activities, Homecoming, Red Hawk Day of Thanks and other important events hosted by the Office of Alumni Engagement and Annual Giving.

Responsible for making necessary arrangements for programs, discussions, and events. Collaborated with other E-board members and staff to establish event location, food, and other important procedures. Created then distributed announcements & flyers to the public.

Supervised a sales force of 1-2 sales associates while conducting day-to-day operational tasks. Maintained a knowledge of current sales and promotions, policies regarding payment and exchanges and security practices. Built relationships with customers and the community to establish long-term business growth. Promptly resolved all customer requests, questions and complaints, contacted customers by phone and email in response to inquiries. Developed a comprehensive training program for new sales associates. Trained all incoming sales team members.