• Deliver exceptional guest experiences across a range of cosmetology services including Head Spas, Facials, Hair and Nail services

• Effectively directed the work of partners• Completed Store orders and retail roll outs• Worked as a team to successfully hit and surpass company goals• Assisted with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.• Provided feedback to store manager on partner performance during shift.• Contributed to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.• Created a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance

• Successfully managed teams and contracted projects • Analyzed financial statements and developed budgets for retail location • Communicated with team, independent contractors, clients, and referrals to maintain rapport and organize schedules and projects • Motivated and inspired team members while developing their skills and business • Used evidence based practices to problem-solve and make important business decisions • Worked well under pressure to manage multiple priorities