Elyssa P. Email & Phone Number

Lawrenceville, Georgia, United States

Athens Ga

Athens, Georgia, United States

Hiring Coordinator· Schedule interviews and track candidates throughout the hiring process in our applicant tracking system. · Work closely with management to understand needs; create and post relevant job listings.· Maintains excellent attention to detail while managing multiple, competing priorities.· Conduct on-boarding and orientation for new hires; assist with new employee process, answers employee questions; complete and collect related paperwork and documentation.· Develop work schedules by allocating employees in shifts and positions.· Acts as a point of contact for data requests; processes new hire information, terminations, and status changes.· Assists in creating and distributing new company policies and procedures.Customer Service Manager· Creates weekly KPI reports and initiates necessary changes required to improve productivity and enhance the customer experience.· Coaches team in meeting performance standards set by CSM and the Director of Operations.· Resolves escalated customer interactions. · Oversees training processes for all incoming representatives.· Collaborates with production and art departments to improve company processes.

Birmingham, Alabama, United States

· Execute innovative in-person events, build and enhance brand awareness, and develop community relationships as a representative of Birmingham Children’s Theatre.· Coordinate with multiple clients to ensure correct services for events, such as accommodation and transportation for actors, facilities, audio-visual equipment, and special needs requirements.· Plan, direct, review, and assist productions in complying with event safety precautions.· Seamlessly execute performances, entertainment and itinerary for groups of 75-300+ attendees.· Manage budgeting, payments, day-of, and incident reports.· Evaluate performances and create corrective action plans with actors and assist in their implementation.· Employ conflict resolution strategies to mediate grievances between parties.

Atlanta, Georgia, United States

• Performed as a Background Extra in Various Television and Movie Productions• Maintained a Good Rapport with Directors and Casting Companies• Prepared for Productions as Instructed via Agency Instructions• Performed as Required Independently or in Collaboration with Others

Birmingham, Alabama, United States

Jacksonville, Florida, United States

• Assist school director with teaching individualized lesson plans developed by Drama kids International.• Engage with students and incorporate classroom management skills.• Adhere to a strict schedule in order to meet show objectives.

Hall County, Ga

DreamBox theatre sets out to four elementary schools in the Hall County region. During their nine week production period they teach a 30 minute show while also going over the lesson plans created by program director Jessica Espinoza. I had the pleasure of teaching dance and music at three of the elementary schools.

Gainesville, Georgia, United States

· Administer training of staff, supervision and craft concerning client Safety Procedures, their responsibilities, and compliance. ·Reconciled with customers over complaints and concerns. ·Plan, promote, and execute multiple events a month for 50 to 700+ people.·Organized events’ seating, venues, attendance, and reporting.· Recruited, trained, and managed new personnel. ·Managed effective layouts for events and coordinated all FOH staff, event logistics, and internal/external communication functions throughout the event life cycle. ·Completed sales reports and money transactions for ticket sales, reservations and package renewals.·Provided clear and concise instruction when helping clients through tech support.

Gainesville, Georgia, United States

·Plan, promote, and implement a wide variety of events for 50 to 600+ attendees, including family programming, philanthropic efforts, and team building. ·Oversee the event registration, marketing, equipment reservations, and hiring of entertainment. ·Develop invitations and promotional materials, structured floor plans, scheduled proposals and all logistics functions. · Engage target audiences by providing insight on valuable company assets by developing and adjusting educational curriculum to fit the organization and member’s needs.

Savannah, Georgia Area