Front Desk Agent
CurrentServes as Front Desk Agent for both South Coast Winery Resort and Spa, as well as sister property Carter Estate Winery and Resort. I welcome guests and ensure they have everything needed for an exceptional experience. I assist guests with guidance around the property, fulfill requests, make and modify reservations, and address any issues that arise. I’m constantly problem-solving and coordinating with other departments to create smooth, memorable stays for each guest.