Elysse (Lisi) Rowland Mendes Email & Phone Number

As a Customer Success Manager, I enable and support over 20 different customers by cultivating trusting relationships and delivering value. I have helped businesses grow on average by 16%.

Madrid

I am an English as a Second/Foreign Language Teacher at a primary school in Alcórcon, Madrid, Spain. I have worked with small groups of 3 and led full classes of up to 30 students at a time at both the primary and secondary/high school levels, teaching American Culture, American History and reinforcing English grammar and vocabulary. In addition to the responsibilities of a full-time classroom teacher, I am also the Bilingual Coordinator. In my role as coordinator, I help problem solve, organize and lead weekly meetings, create teacher schedules, as well as plan and execute grade level and school wide activities. Furthermore, I also manage and support the English Language Assistants at our school by facilitating open communication with colleagues, providing guidance as well as classroom management and lesson planning support. In addition, I help guide the English teachers in implementing the bilingual curriculum in their classrooms by conducting informal assessments and observations in order to monitor student learning and the meeting of educational objectives and provide teacher's with feedback, encouraging professional growth. I primarily communicate with my colleagues and my superiors in Spanish.

Madrid

I was an English as a Second/Foreign Language Teacher at a public, primary school in the center of Madrid, Spain. I worked with students in grades 1-6 teaching English, Science, History, and Art, all in English. I collaborated with Spanish teachers to plan and implement age and language appropriate lessons.

Houston, Texas Area

As a Brewery Representative and Account Manager, I did full sales cycles and marketing, representing Sam Adams, Angry Orchard, Traveler, and Twisted Tea, in the local Houston market. I worked closely with bar, restaurant, and grocery store managers and owners to help exponentially grow their businesses by selling in new distribution, features and events to help support new items. As the main point of contact with establishment owners and managers, it was my responsibility to help organize and plan promotions, educate staff on our products, get our beer in people's hands by sampling customers and make sure required POS (point of sale) and materials arrived at each account and in a timely manner. My role as a Brewery Representative extended even further than selling in to the venues. I worked hand-in-hand with the distributors to ensure execution and positive relationships with buyers. I was also chosen to mentor a number of new staff, training and on-boarding them by showing them how our company handles business, and how to be successful in the role of a Brewery Representative and Account Manager.

-Communicate essential information regarding tour packages with potential clients. -Highlight why customers should choose Shoreline over competing companies.-Sell company products and services as an experience.

Lutz, Fl

-Plan and implement lessons in five different subject areas-Individualize lessons to accommodate all learning styles-Think creatively and out-of-the box-Effectively communicate verbally and in writing with students,parents, other teachers, and staff-Successfully work individually and in team environments to solve academic, disciplinary, and behavioral issues

-Organized, promoted, and led team-building and community service events such as team dinners, team-building weekends, goal-setting meetings, away-meet schedules and dress codes, breast cancer walks, canned food drives, and volunteer programs-Kept open communication with professors and coaches regarding scheduling-Collaborated with coaches and team staff to offer support and motivation to my teammates and encourage teamwork through a positive, goal-oriented and competitive attitude-Multitasked successfully while attending classes, student teaching, contributing over 785 hours of community service, and practicing 20 hours per week while still maintaining academic and athletic excellence