Responsibilities:•Planning budgets and activities for the assigned account•Setting goals and objectives for all subordinate members•Provide feedback to account members so that they can improve performance•Serving as the point of contact for customers•Understanding customer needs•Ensuring timely delivery of services/products to customers•Resolving customer disputes

Responsibilities:•Communicating with clients to ensure that all of their needs are understood and addressed•Building strong client relationships to maintain old business and acquire new customers•Collaborating with various internal departments to ensure that they fulfill all customer requests•Resolving complaints and keeping track of all processes that pertain to the client’s desires•Acting as the client’s representative in a firm to ensure that their demands are met with a focus on improving the customer experience•Collecting and analyzing data concerning consumer behavior to understand changing needs

Responsibilities:•Creating detailed business plans to reach predetermined goals and quotas•Managing the entire sales cycle from finding a potential client to securing a deal•Unearthing new sales opportunities through networking and turning them into long-term partnerships