- Confirming, editing and processing itinerary changes for clients according to business needs.- Supporting client accounts with basic online booking tool navigational assistance.- Working with a focus group concentrating on employee engagement and retention.- Maintaining content for the department newsletter such as monthly reminders, policy updates, and industry news.

- Photographed products and enhance them on Photoshop. - Uploaded product information on Spotify. - Developed advertising content (i.e., posts, Instagram Reels) for Instagram and Facebook. - Demonstrated knowledge of principles and processes for customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

- Published blog articles and listicles for the company on personal website, DIASH. - Presented drafts and ideas to management through Google Sheets. - Wrote facts and figures on trading card bios for promotional purposes and independent clients.

- Entered inquiry card data into a PMS system. - Assisted with CCSU Office of Recruitment and Admissions events (registration, check-in, giving guided tours, etc.).

- Hosted “Indie Acoustic After Sunset,” an evening program playing songs ranging from acoustic folk to indie pop. - Announced musical selections, station breaks, commercials, or public service information, and accepted requests from the audience. - Participated in on-air discussions with other DJs and guests.

- Created Instagram content for posts through Canva. - Developed links through Bit.ly.- Shared articles related to co-working and published company events on LinkedIn and Twitter. - Monitored company social media activity and developed popular hashtag lists.

- Reported news stories about students and faculty of Manchester Community College. - Read, evaluated, and edited manuscripts or other materials submitted for publication and conferred with authors regarding changes in content, style or organization, or publication. - Acted as treasury for Live Wire, discussed budget with the student club director, and performed secretarial duties for weekly meetings.