Principal Review Specialist
Current
Sep 2024 - Present
AeroLeads people directory · profile
Em Johnson Email & Phone Number
Principal Review Specialist | Fifth Third Securities
at
Fifth Third Securities
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Principal Review Specialist | Fifth Third Securities
Location
Newport, Kentucky, United States
Company size
Who is Em Johnson? Overview
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Quick answer
Em Johnson is listed as Principal Review Specialist | Fifth Third Securities at Fifth Third Securities, a with 1058 employees, based in Newport, Kentucky, United States. AeroLeads shows a matched LinkedIn profile for Em Johnson.
Em Johnson previously worked as Principal Review Specialist at Fifth Third Securities and Regional Supervisory Consultant at Fidelity Investments. Em Johnson holds Program Certification, Human Resources Management And Payroll Services from Gateway Community & Technical College.
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Fifth Third Securities
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Profile bio
About Em Johnson
Securities and investments offered through Fifth Third Securities, Inc.; member FINRA (www.finra.org)/SIPC(www.sipc.org), a wholly owned subsidiary of Fifth Third Bank, National Association, is a registered broker-dealer and a registered investment advisor registered with the U.S. Securities and Exchange Commission – SEC (www.sec.gov). Registration does not imply a certain level of skill or training. Insurance products are made available through Fifth Third Insurance Agency, Inc.Content listed on this profile is for general purposes only and is not a recommendation or an offer to buy or sell any security. Third party posts found on this profile do not reflect the views of Fifth Third Securities, Inc. and have not been reviewed by Fifth Third Securities, Inc. as to the accuracy or completeness. Posts on this website made by the above referenced individual and any responses/comments to these posts will be monitored and retained in accordance with FINRA and/or SEC Rules. FINRA-registered Supervisory Principal with experience and passion for Compliance within financial services industry. I have an extensive background with qualified retirement plans (individual and small business) with experience in risk management, regulatory affairs, financial compliance, and transaction auditing. I have a proven track record using data analytics to support change implementation strategies, utilizing my ability to interpret and present information to influence a diverse audience. I am a life-long learner, keeping up to date with industry trends and legislative changes; I balance the skill to work independently with the ability to work with peers, and prefer a hybrid work environment where I can network and develop professionally. I excel in building and maintaining professional relationships as well as foster a positive and encouraging team culture as a Supervisory Principal. I thrive in roles where I can continuously learn and grow, and can utilize my creative and unique point of view to contribute to the goals and initiatives of the organization. My warmth and natural empathy align with my personal and professional values of fairness, ingenuity, curiosity, open-mindedness, and equity for all.
Current workplace
Em Johnson's current company
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Fifth Third Securities
Employees
1058
AeroLeads page
7 roles
Em Johnson work experience
A career timeline built from the work history available for this profile.
Regional Supervisory Consultant
- Utilized Series 9/10 licenses to perform daily compliance reviews and audits of 200 - 500 financial securities transactions across 18 - 26 assigned client services teams. - Identified and alerted potential trade errors and issues to limit financial risk and ensure alignment with both industry regulations and firm policy agreements.
May 2023 - Mar 2024
Client Services Team Lead
- Lead a team of 18 inbound phone client service representatives to exceed operational excellence standards by facilitating targeted coaching sessions with insights extracted from weekly call monitors. - Utilized Tableau, Medallia, Workday, and NICE systems to analyze key performance metrics and document trend variances, proactively addressing outliers and coordinating process improvement plans to advocate for associate success.
Sep 2021 - Aug 2022
Onboarding Coach
- Onboarded cohort of 65 newly hired associates throughout a 12-16 week period, directly supervising 20 associates through training on role fundamentals and Series 7 and 63 licensing exams. - Leveraged Tableau, Workforce Management, and Excel to track training progress and identify pacing trends. - Partnered with Onboarding Leaders and Licensing Mentors to collaborate and design process improvement strategies for associate outliers.
Dec 2020 - Sep 2021
Retirement Specialist
- Delivered premium customer service to small business owners and provided recommendations on retirement plans best suited to their long-term financial goals. - Acted as Subject Matter Expert on complex IRS rules and regulations affecting individual and employee retirement plans for both internal and external clientele.
Aug 2018 - Dec 2020
Financial Representative Full Trader
- Exceeded performance standards in customer satisfaction via inbound call and chat interactions. - Addressed customer needs in a timely and effective manner utilizing internal policy resources and business partners' insight. - Presented clear, concise solutions for standard and complex customer concerns in line with firm and industry requirements.
Aug 2015 - Sep 2018
Family Support Specialist
- Interviewed an average of 8 - 15 community members daily to determine eligibility for State benefits - SNAP and HBE/Medicaid. - Recorded income and personal information into Mainframe system, scanned supporting documentation into processing software, and utilized internal and external resources to verify data provided during interviews. - Used case decision and investigative tools to screen for emergency/expedited benefits on a case-by-case basis.
May 2014 - Aug 2015
4 education records
Em Johnson education
Program Certification, Human Resources Management And Payroll Services
Master'S Degree, Accounting
Bachelor'S Degree, English Composition & Political Science
Bachelor Of Arts - Ba, Political Science & English Composition
FAQ
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What company does Em Johnson work for?
Em Johnson works for Fifth Third Securities.
What is Em Johnson's role at Fifth Third Securities?
Em Johnson is listed as Principal Review Specialist | Fifth Third Securities at Fifth Third Securities.
Where is Em Johnson based?
Em Johnson is based in Newport, Kentucky, United States while working with Fifth Third Securities.
What companies has Em Johnson worked for?
Em Johnson has worked for Fifth Third Securities, Fidelity Investments, and Commonwealth Of Kentucky Cabinet For Health And Family Services.
How can I contact Em Johnson?
You can use AeroLeads to view verified contact signals for Em Johnson at Fifth Third Securities, including work email, phone, and LinkedIn data when available.
What schools did Em Johnson attend?
Em Johnson holds Program Certification, Human Resources Management And Payroll Services from Gateway Community & Technical College.
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