Ema V. Email & Phone Number

In my role as a Legal Assistant at the Executive Office for Immigration Review, U.S. Department of Justice, I thrived in a fast-paced environment. My responsibilities encompassed managing case information, maintaining records of proceedings, facilitating communication with the Department of Homeland Security and attorneys, and providing exceptional customer service to clients from diverse backgrounds, particularly within asylum cases. This experience heightened my understanding of immigration policies and procedures.Previously, at Mullen & Filippi Law Firm, I served as a Document Specialist, handling extensive volumes of legal documents. Digitally indexing various document types using the PSI Capture case management program, I meticulously categorized and prioritized assignments, collaborating within a team and independently to ensure efficient document flow. Engaging with Office Managers and Administrators across offices, I effectively communicated and aided in setting up new referrals, demonstrating adeptness in multitasking and independent decision-making.My tenure at York Risk Management as an Associate involved reviewing Independent Medical Reviews and coordinating closely with medical professionals. This role provided me with insights into workers' compensation benefits while honing my communication skills, especially with an offshore team in India. Leveraging my expertise in International Relations, I successfully facilitated training for the India team, underscoring the importance of cultural awareness and effective communication in achieving organizational objectives.With a cumulative eight years of experience in administrative support across corporate and public sectors, I have evolved my proficiency in various software and programs, including Microsoft Office Suite, Adobe, internet browsers, and Google Workspace. My adeptness with office equipment and technical literacy enables me to navigate complex tasks efficiently.I excel in time-sensitive projects, exhibiting meticulous attention to detail and the ability to thrive under pressure. Whether collaborating within a team or working independently, I adapt seamlessly to evolving demands, maintaining an environment of efficiency while extending support to colleagues. I am well-versed in handling sensitive legal and medical documents, adhering strictly to confidentiality protocols while upholding a reputation for dependability, strong work ethic, and professionalism.