Experienced Supplier Relations Manager with over 2 years in SaaS sales management and client relationship building. Drawing from a background as a former professional basketball player, I bring a strategic approach to managing client and supplier relationships, onboarding SaaS solutions, and driving significant revenue growth, including $20M in acquisition revenue.𝗞𝗲𝘆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀:- 𝗧𝗲𝗮𝗺 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Managed and supervised a team of 7 members, training team members in executing outreach efforts across all US time zones and territories. Tracked KPI’s, ensured team members met performance targets of 120 calls per day or 150 lines of research and consistently achieved campaign deadlines within 5 weeks.- 𝗖𝗹𝗶𝗲𝗻𝘁 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽 𝗕𝘂𝗶𝗹𝗱𝗶𝗻𝗴: Managed individual accounts for over 15 separate clients, building and maintaining strong professional relationships. Provided software training and delivered weekly updates on each client’s enrollment status and program progress, ensuring effective account management and high levels of client satisfaction.- 𝗛𝗶𝗴𝗵 𝗖𝗼𝗻𝘃𝗲𝗿𝘀𝗶𝗼𝗻 𝗥𝗮𝘁𝗲𝘀: Attained a consistent 60% conversion rate on client lists for the Supplier Pay model and an 85% conversion rate on Client Pay outreach campaigns by organizing and executing a detailed 4-5 week outreach strategy.- 𝗖𝗥𝗠 𝗦𝘆𝘀𝘁𝗲𝗺 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻: Led the successful integration of CRM systems, such as Salesforce, with a strong grasp of configuration and productivity tracking.- 𝗟𝗮𝗻𝗴𝘂𝗮𝗴𝗲 𝗦𝗸𝗶𝗹𝗹𝘀: Fluent in Japanese and English, with a deep understanding of Japanese culture, enhancing cross-cultural communication and client relations.I am committed to applying my experience in SaaS sales management and client relations, along with my background in professional sports and language skills, to support business growth and provide excellent client service. I am eager to discuss how my skills can benefit your organization. Please contact me at ericmcarthurjr@gmail.com or connect with me on LinkedIn.