Eula Macasaet Email & Phone Number

Greater Boston Area

BigR.io is a management consulting, technology services, and outsourcing company focused on Big Data and software development. With an emphasis on data integration, processing, and analytics, we're poised to help deliver solutions that impact business at every level. Specialties: Data Warehousing, Data Mining, Business Intelligence, Custom Applications (Enterprise, Web & Mobile).

Doha, Qatar

Act as the main point of contact for visitors and callers, including reception duties. Provide general administrative support to the Chief Executive and staff team. Provide support for the arts programme/projects including assisting with administration of project work where appropriate and when agreed. Undertake general administrative duties including: General word processing. Filing, copying and faxing. Collation and distribution of minutes, reports and other documents. Dealing with incoming and outgoing mail and general emails. Ordering of equipment, materials and office supplies. Minute taking for Board, team meetings and other meetings as required. Undertake and assist in the recording and processing of invoices, receipts and payments as required and instructed. Administer the petty cash system and ensure appropriate record keeping. Prepare contracts for suppliers as advised. Assist in matters relating to marketing and publicity for the Company.

Batangas, Philippines

Deliver service and support to end-users using and operating automated call distribution phone software, via remote connection or over the Internet;Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services;Gather customer’s information and determine the issue by evaluating and analyzing the symptoms;Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more;Research required information using available resources;Follow standard processes and procedures;Identify and escalate priority issues per Client specifications;Redirect problems to appropriate resource;Accurately process and record call transactions using a computer and designated tracking software;Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business;Organize ideas and communicate oral messages appropriate to listeners and situations;Follow up and make scheduled call backs to customers where necessary;Stay current with system information, changes and updates

Bachelor Of Science (Bs), Business Administration And Management, General

Education record