Emad Atef Email & Phone Number

El Mansoura, Ad Daqahliyah, Egypt

• Ensured diagnostic devices complied with the latest technical requirements.• Oversaw technical operations optimizing efficiency and performance by 20%.• Ensured that diagnosis and maintenance work are performed according to guidelines within reasonable timeframes.• Provided support to workshop team leaders and technicians for complex diagnoses.• Suggested innovative solutions to enhance team members' technical skills.• Distinguished between operating problems, design-related system performance, and technical faults.• Assisted in designing and facilitating training programs.• Executed and coordinated successful product recall campaigns for major automotive retailers.

El Mansoura, Ad Daqahliyah, Egypt

• Maintained high hygiene standards in the workshop.• Scheduled and followed up on equipment maintenance increasing durability by 25%.• Coordinated mandatory operations within the workshop resulting in 25% increase in productivity.• Controlled and guided technicians during daily tasks with equitable job distribution. Leading to 25% increase in utilization.• Analyzed and monitored KPI metrics for technicians.• Collaborated with technical support and warranty teams for troubleshooting and diagnostics.• Created daily carryover reports and workshop capacity sheets.• Upheld a one-time fix principle by conducting

Al Maḩallah Al Kubrá, Al Gharbiyah, Egypt

• Maintained equipment and complex textile machinery increasing durability by 30%.• Led and guided a team of technicians in daily operations.• Input software program data into computer-driven textile machines.