Emad Elsayed Email & Phone Number

United Arab Emirates

United Arab Emirates

Assisting and managing the daily operations and activities of the store, as well as supervising employees with their daily work requirements. planning and preparing work schedules for store personnel, assigning staff to specific duty requirements of the store, preparing and directing personnel with appropriate merchandise, and providing performance review, responsible for storing display as well as advertising copy, performing sales work such as taking inventory, recollecting cash with sales receipts, and maintaining operating records such as records of store transactions. ordering merchandise and stock as needed, and ensuring personnel comply with established store security level, as well as sales and record keeping procedures and practices.

Qesm El Maadi, Cairo, Egypt

Serves customers by providing service information and resolving product and service problems.Attracts potential customers by answering product and service questions and suggesting information about other products and services.Opens customer accounts by recording account information.Maintains customer records by updating account information.Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.Maintains financial accounts by processing customer adjustments.Recommends potential products or services to management by collecting customer information and analyzing customer needs.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.

Dubai, United Arab Emirates

Achieving highest sales and margin for twenty months in a row.Second Highest quantity achiever for year 2018 and 2019 respectively.Third Highest margin achiever for year 2018 and 2019 respectively.Processed, scheduled and executed customer orders for new and established customers from knowing the customer orders to finalizing the deal.Boosted team spirit and performance by communicating clear service expectations and quality goals to each team member especially the white shirt ( new comers )Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions from different nationalities.Maintained accurate and current customer account data with manual forms processing and digital information updates.Engaged customer in person and over phone to answer questions and address complaints that requires product knowledge and detail oriented staff.

Libya

• Create financial reports and supported all areas of responsibility within a 2 person finance team• Providing accurate financial information to colleagues and senior managers • Ensuring that all financial controls for the division are met and adhered to at all times. • Daily review of unbilled files. Identify potential issues with items not billed and assist team when required in resolving these issues.• Review and identify I/C invoices, payment requests from customers for " Trucks and equipment's owners" to determine if payment can be made.• Sending a monthly statement for reconciliation purposes to companies to make sure that our records match their• Supported and reported prior/current period adjustments and maintained bank reconciliations with three banks.• Successfully negotiated two contracts with SLB Company, Libya Branch, reached the rock bottom price with them and signed the contracts on behalf of the GM upon a letter from the management.• Performed daily cash management activities including recording and reconciliation of fund transfers.

Libya

Translated articles that cover archaeological monuments of Jillana in the Oasis area of Libya from English to Arabic.Provided verbal summaries of English documents for immediate use.Provided oral translations and interpretations for archaeological monuments-related conferences during Jillana tourism festival and successfully maintaining pace with native speakers to deliver real-time comprehension to the mayor of Jillana and other non-English speaking attendance.

Bachelor'S Degree, Commerce

Bachelor Of Commerce (B.Com.), Accounting