Emad Ghonem

Emad Ghonem Email and Phone Number

Senior Officer Customer Relationship @ TAQA Distribution
Abu Dhabi, United Arab Emirates
Emad Ghonem's Location
Abu Dhabi Emirate, United Arab Emirates, United Arab Emirates
About Emad Ghonem

With over 10 years of experience in customer service, management, and administrative roles, I bring an understanding of the best way to achieve customer satisfaction and business targets. I have helped several businesses achieve their goals of the business in an efficient and sustainable way.I have an extensive background in customer service and team management roles and am currently working as a supervisor for additional efficiencies. As the head of a team, I understand how to prioritize projects accordingly and know the capacities of individual team members at all times.I have been doing web research, data entry, project management, and being a virtual assistant for years. I'm a hardworking, multi-tasking, and driven individual looking for a job that will allow me to share my skills, and experiences, learn new things, and gain experience. I can learn and do tasks quickly with maximum accuracy.

Emad Ghonem's Current Company Details
TAQA Distribution

Taqa Distribution

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Senior Officer Customer Relationship
Abu Dhabi, United Arab Emirates
Website:
aadc.ae
Employees:
2978
Emad Ghonem Work Experience Details
  • Taqa Distribution
    Senior Officer Customer Relationship
    Taqa Distribution
    Abu Dhabi, United Arab Emirates
  • Al Ain Distribution Company
    Call Center Expert
    Al Ain Distribution Company Apr 2022 - Present
    Al Ain, Abu Dhabi, United Arab Emirates
  • Etisalat
    Senior Customer Service Representative
    Etisalat Jan 2021 - Mar 2022
    United Arab Emirates
    Managing a high volume of inbound and outbound calls specifically for small business and enterprise customers. I am handling cases related to billing inquiries and technical issues that our customers are facing.
  • Etisalat
    Back Office Employee
    Etisalat Apr 2017 - Dec 2020
    Uae, Ajman
    Performing basic admin duties including printing, sending emails and ordering office supplies. Assisting and coordinating with the sales team. Assisting the Front Office team.
  • Etisalat Uae
    Senior Csr
    Etisalat Uae Aug 2015 - Apr 2017
    Uae, Ajman
    Handling technical issues
  • Teleperformance Egypt
    Customer Service Representative
    Teleperformance Egypt Mar 2014 - Jun 2015
    Cairo, Egypt
    back-office / technical support
  • Xceed Outsourcing/Offshoring; 1001-5000 Employees; Hq:Cairo, Egypt
    Senior Customer Service Representative
    Xceed Outsourcing/Offshoring; 1001-5000 Employees; Hq:Cairo, Egypt Aug 2013 - Feb 2014
    Cairo. Egypt.
    Handling sales campaigns.

Emad Ghonem Education Details

  • Faculty Of Arts At Benha University, Egypt
    Faculty Of Arts At Benha University, Egypt
    English Language And Literature

Frequently Asked Questions about Emad Ghonem

What company does Emad Ghonem work for?

Emad Ghonem works for Taqa Distribution

What is Emad Ghonem's role at the current company?

Emad Ghonem's current role is Senior Officer Customer Relationship.

What schools did Emad Ghonem attend?

Emad Ghonem attended Faculty Of Arts At Benha University, Egypt.

Who are Emad Ghonem's colleagues?

Emad Ghonem's colleagues are Hamad Alwheibi, Abdelrahman Elamin Eltoum Ali, Khalid Egaily, عثمان محمد نووور, Wedad Alkaabi, Mohammed A. Osman, Bbm And Ma (Ds) Major In Applied Economics, Bakhita Al Ahbabi.

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