Emad Hegazy Email & Phone Number

Egypt

Server Management:• Configure, deploy, and maintain Windows and Linux servers.• Perform routine system updates, patches, and security enhancements.• Monitor server performance and optimize resource utilization.Virtualization (VMware):• Administer VMware virtualization environments.• Manage virtual machines, clusters, and resource pools.• Ensure high availability and disaster recovery capabilities.Backup and Disaster Recovery:• Implement and manage backup solutions to safeguard critical data.• Develop and test disaster recovery plans and procedures.• Perform regular data backup and recovery testing.Cloud Infrastructure (Azure/AWS):• Provision, configure, and manage cloud resources on Azure and AWS.• Monitor cloud services for availability, scalability, and cost-efficiency.• Implement security best practices in the cloud environment.Security and Compliance:• Enforce security policies and access controls.• Conduct regular security audits and vulnerability assessments.• Ensure compliance with industry standards and regulations. Troubleshooting and Support:• Respond to system and network incidents and provide timely resolutions.• Collaborate with cross-functional teams to troubleshoot complex issues.• Provide technical support to end-users and assist with their IT needs.Documentation and Reporting:• Maintain detailed documentation of system configurations and changes.• Generate performance and status reports for management and stakeholders.

Cairo, Egypt

Highly skilled IT professional with expertise in designing, installing, and configuring virtualization platforms such as Hyper-V and VMware vSphere ESXi. Experienced in managing and maintaining Hyper-V clusters, ESXi hosts, and SAN storage systems. Proficient in backup strategies, regular updates, and maintenance of server environments. Well-versed in network infrastructure management, firewall configuration, cloud platforms, and security systems. Possesses in-depth knowledge of various technologies, including AWS, Microsoft office 365, Microsoft Azure, Active Directory, SCCM, SCOM, Kaspersky Endpoint Cloud, and backup solutions like Veeam and Symantec Backup Exec.Key Responsibilities:1- Hyper-V Server Management:2- Network Infrastructure Management:3- Security Systems Administration:4- Microsoft Systems Administration:5- Additional Responsibilities:

Cairo, Egypt

Responsibilities:Respond to requests for technical assistance in person, via phone, and electronically. Through manage engine helpdesk Design and install and configure Hyper-V servers, Mange Hyper-V cluster and ESXI hosts, backup, regular updates and maintenance.Perform regular maintenance for servers (HPE, DELL, Blade systems, IBM V7000 SAN Storage, HPE, Cisco Catalyst 3700, 3500 Series Core switch, Aruba Wi-Fi Controller, Cisco Call Manger, Aver Cameras surveillance, Xerox and Canon Printers Manage Kaspersky Security Center, unified management console, providing the administrator with broad, holistic visibility, remotely deploy Kaspersky on network endpoints devices, centrally manage Kaspersky protected devices and Monitor security status and report on events and vulnerabilities.MCSE knowledge. Active directory, DNS, DHCP, Group Policy – Office 365 Admin Center – exchange server 2016 - SCCM - SCOMRespond to requests related to CUCM, CCM, and Variphy reporting system.Office 365 Suite Enterprise mail, Symantec Backup Exec, SAN Storage, FortiGate Firewall, Draytek Vigor devices, Aruba Access Point Hardware Controller.implement firewall rules to allow and deny some TCP/UDP Connection and services

Cairo Governorate, Egypt

Respond to requests for technical assistance in person, via phone, and electronically.Design and install and configure vSphere servers, Mange vSphere and VCenter server, create delete modify VMware machines. Perform regular maintenance for servers such as (firewall, security updates, backups, storage devices and antivirus) MCSE knowledge. Mange Active directory, DNS, DHCP and othersnetwork service. Respond to technical issues related to Yeastar VoIP pbx, Yeastar gateway, Grand Stream SIMgateway, Draytek VPN Connection (site – site) client - site, Respond to technical issues related to GoDaddy, web hosting, Email hosting, domains, nameserver, and Certificates Respond and support with development team at amazon Cloud services Ec2, Route 53,Ubuntu Cloud mail Zimbra Email server, and I-web Cloud Services ,own cloud ,apache2 ,ubuntu server , mac OS , AI Solutions Deep Learning . Google Suite Enterprise Email Hosting, Veeam Backup Solution, Nexsan SataBeast SANStorage, Sophos Firewall, Draytek Vigor devices, Unifi Access Point Virtual Controller. implement firewall rules to allow and deny some TCP/UDP Connection and services See less

Egypt

Design and install and configure VSphere servers ,Mange VSphere and VCenter servers,Create delete modify vmware machine.Perform regular maintenance for servers.MCSE knowledge. Mange Active directory, DNS, DHCP, other network service. Manage Microsoft Servers with web application like apache and tomcat.Manage Microsoft file share server mange printers and printing servers.Mange go daddy web and server hosting , mange amazon hosting service knowledge , mange I-web hosting service knowledge , mange FTP hosting ,Mange Google mail hostingManage daily work and perform regular maintenance for system,Implement firewall rules to allow and deny some sites and services

Egypt

Provide help desk support and resolve problems to the end user¡¦s satisfaction.Monitor and respond quickly and effectively to requests received through the IT helpdesk.Modify configurations, utilities, software default settings, etc. for the local workstation.Assist with onboarding of new usersInstall, test and configure new Mail, peripheral equipment and software.Manage PC setup and deployment for new employees using standard hardware, images and software.Assign users and computers to proper groups in Active Directory.Perform timely workstation hardware and software upgrades

Egypt

Responsible for handling TE-Data customers inquiries and complains related to technical background.

Bachelor'S Degree, Computer Science

Thanwya Ama, Mathematics, 92.3%