Emad K Abdelsayed Email & Phone Number

Linden, NJ, US

New Jersey, United States

Dubai, United Arab Emirates

Abu Dhabi, United Arab Emirates

• Adept Facilities Team leader with 5 years in customer service and Hotels management. Safety-minded and detail-oriented with emphasis in team development and leadership skills. Cross- functional team leader delivering.
• Obtain daily reports which belongs to operations
• Monitor the pending Tasks logged on the helpdesk, to include the onside CAFM system
• Providing the necessary guidance and support in the preparation Of all activities within the facility space for special functions and events
• Attend Team meetings and record minutes

United Arab Emirates

• Duties and responsibilities
• Logging all phone calls and Emails On CAFM System
• Follow up with the concern team regarding the daily logged Issues
• Ability to manage emergency situations to minimize damage to Assets, loss or injury to guests, team members or company Property
• Coordinate follow up on action items
• Update the Reporter with Exact feedback to assure the issue already solved

Egypt

Duties and responsibilities * Logging all phone calls and updating customer records with comments.* Identifying customer needs and resolving customer queries.* Identifying areas in the market where you are able to develop new business* Booking appointments for sales team s and making notes of dates for follow up* Making outbound calls to prospective.

Egypt

• Duties and responsibilities
• Managing all retail and online related customer contacts.
• Dealing with enquiries & answering calls from new and existing customers.
• Suggesting solutions to customers in a positive manner
• Dealing with all escalated complaints and enquiries efficiently and effectively.
• Recording all queries and making notes on logging software.

South Sini - Egypt

• Duties and responsibilities:-
• Serve visitors by greeting, welcoming, directing and announcing them appropriately
• Answer, screen and forward any incoming phone calls while providing basic information when needed
• Receive and sort daily mail/deliveries/couriers
• Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)
• Update appointment calendars and schedule meetings/appointments