•Collect, aggregate, and analyze data from over 35,000 records related to MSAN and FTTH cabinets. This analysis is used to determine the optimal solution ensuring network efficiency and scalability.•Utilize detailed data analysis to inform strategic decisions on expanding or upgrading the network infrastructure, optimizing resource allocation, and minimizing operational costs.•Collaborate closely with the software development team to design and implement systems that streamline and organize the network planning process across different teams. This includes providing regular feedback to ensure that the developed systems meet operational needs and improve workflow efficiency.•Work with cross-functional teams to ensure smooth operations, identify and address their challenges, and provide solutions that enhance overall efficiency and effectiveness in network management.•Conduct surveys with clients to understand their service needs and preferences. Use this feedback to tailor network solutions that better meet customer expectations and improve service offerings.•Evaluate vendor proposals based on Request for Proposal (RFP) criteria, ensuring that they meet both technical and financial requirements. Select vendors that provide the best value and align with project objectives.•Regularly provide feedback and insights to the development team, ensuring that the systems evolve in line with changing requirements and continue to support the efficient management of network resources.•Work on automating the data collection and analysis process to reduce manual effort, improve accuracy, and enable faster decision-making in network planning.•Provide comprehensive reports and updates to management, highlighting key findings from data analysis and the impact of network expansion decisions, contributing to informed strategic planning.

• Cleared (2G - 3G - 4G) alarms for Ericsson RBS (Radio Base Stations).• Managed down sites and lead field teams to restore service.• Resolved customer and fixed account complaints efficiently.• Conducted site availability analysis and root cause tracking.• Ensured all trouble tickets (TTs) were resolved within Service Level Agreements (SLAs).• Conducted comprehensive equipment checks and assessments, recommending improvements and replacements.• Documented actions and provided detailed reports for before and after maintenance activities.