Throughout my 24 years career in Resorts and Hotels in Jordan as CEO and General Manager with proven results at brands including ACCOR Hotels and Resorts, Golden Tulip Hotels and the only and exclusive hotel at Queen Alia international Airport-Jordan - Alia Gateway Airport Hotel. Complete knowledge of Hotel Operations, Motivated and self-disciplined, excellent negotiation skills, Strong analytical skills including trend analysis and the ability to develop innovative tactics to resolve problems, a dedicated professional and perfectionist by nature, believer in persistently pushing service standards to the next level through a combination of unconventional strategies, creative thinking and technological innovation, remarkable ability to ensure proper selection, training and counseling of all employees My operational skill areas include owner relations, guest services, high-end food and beverage/catering and banquets, activities and entertainment, engineering and refurbishment plans, security, rooms division, sales and marketing and Financial Projects. I am a motivated self starter who possesses a can do attitude and understands the necessity for outstanding customer service to be the primary focal point for any successful company. SPECIALTIES:• KPI's Monthly Reports.• P & L Review and Analysis• Sales , Marketing & Social media • Revenue Management • Strategic Business Planning • Budget & Forecasting • Asset Management and Evaluation• Labor Negotiation and Risk Control • Training and career development • Preparing and/or Maintaining and Implementing the Policies and Procedures
Listed skills include Tourism, Yield Management, Human Resources, Front Office, and 29 others.
