Emad Rashed

Emad Rashed Email and Phone Number

Head of Youth and Customer Management @ Zain Iraq
Iraq
Emad Rashed's Location
Iraq, Iraq
Emad Rashed's Contact Details

Emad Rashed work email

Emad Rashed personal email

n/a
About Emad Rashed

10 years of Marketing & Commercial experience including in Mobile Telecom Operators. Full flexibility to working in large organizations with multi culturesPossess a broad management experience that extends to all Marketing units and functions . - Consumer Marketing. - Customer segmentation. - planning , strategy, Acquisition, ARPU/Revenue growth, Loyalty & Retention, Digital strategy, geo marketing - Carrying out effective research & intelligence into competitor products & other trends.- Creating marketing campaigns ATL, BTL, TTL, PR and Digital marketing.- Creative concepts, content designs and storyboards. - Building branding, Communication and social media strategies .- Professional management and coaching skills in cross culture environment.

Emad Rashed's Current Company Details
Zain Iraq

Zain Iraq

View
Head of Youth and Customer Management
Iraq
Website:
iq.zain.com
Employees:
3141
Emad Rashed Work Experience Details
  • Zain Iraq
    Head Of Youth And Customer Management
    Zain Iraq
    Iraq
  • Zain Iraq
    Head Of Youth Consumer Mobile
    Zain Iraq Jul 2014 - Present
    Baghdad, Jadria, Iq
    - Responsible for Acquisition, Revenues & Churn. - Responsible for setting the marketing road map strategy for products and offers.- Core member in budget , business plan preparation and P&L - Responsible for creating products brand identities in cooperation with the team. - Close cooperation with the research team to identify current and projected consumer/ market preferences that leads to enhancing current products as well as developing new products/services that leads to increasing sales, market share and revenues.- Implemented marketing strategies which resulted in 100% growth of customer base.- Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.- Developed innovative and targeted collateral to support overall branding objectives.- Leveraged industry trends and competitive analysis to improve customer relationship building.- Directed marketing projects at all stages, including conceptual planning, schedule management and final implementation.- Aligned activities with corporate objectives by coordinating marketing, sales and IT processes.- Helped incorporate product changes to drive customer engagement and firm profits.- Built and strengthened strategic relationships with vendors, advertising agencies and leading partners.- Planned and executed events and marketing programs.- Worked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings.- Worked with marketing teams to create, deploy and optimize effective campaigns with clients.- Responsible of managing products teams ( Voice & Data ) , ( Digital & Vas ) , (geo marketing & research )
  • Asiacell
    Principal Loyalty And Retention - Segment Department At Asiacell, Ooredoo Group
    Asiacell Apr 2013 - Jun 2014
    Sulaymania, Iq
    The main role is to develop/manage the prepaid products to insure revenue & customer base targets , taking care of pricing and maintaining balanced value proposition between Prepaid products also coach, lead and engage the subordinates (Mass, HVC, and Churn segments’ specialists), and the main KPIs are Prepaid Airtime revenue, customer base and Churn.• Created and manage loyalty & retention ideas that will be appealing to prepaid & postpaid customers in order to create customer stickiness to Asiacell as well as control customers’ churn. • Close analysis of customers’ usage behavior to identify the segment that has a churn potential and subsequently target this segment with an offer to avoid them from churning. • Close cooperation with the market research team in conducting researches to understand customers’ perception of Asiacell brand, products and other parameters that identifies customers’ loyalty or likelihood to churn.• Coordinate marketing activities with other departments such as "sales, customer care, IT, finance" to ensure a smooth launch of different offers.• Close monitoring and reporting to management the progress of promotions and the overall segment pre and post launch.• Increase revenue from selected segment customers. • Created and manage first loyalty program for customers at Iraq. • Implement full CRM and CLM by targeting segmented customers. • Enhance current customers experience by implement IVR self-care and dedicated customers care for high value customers.
  • Asiacell
    Specialist Loyalty & Retention - Segment Department
    Asiacell May 2012 - Apr 2013
    Sulaymania, Iq
  • Asiacell
    Sr.Officer Loyalty & Retention
    Asiacell Apr 2011 - May 2012
    Sulaymania, Iq
  • Mtn
    It Technical Support Officer
    Mtn Jan 2009 - Feb 2011
    Johannesburg, Gauteng, Za

Emad Rashed Skills

Gsm Product Management Ccna Management Telecommunications 2g 3g Wireless Team Management Analytics Loyalty Programs Crm Segmentation Marketing Customer Experience Product Marketing Business Analysis Strategy Networking Project Planning Analysis Team Leadership Project Management

Emad Rashed Education Details

  • University Of Technology
    University Of Technology
    Computer Engineering

Frequently Asked Questions about Emad Rashed

What company does Emad Rashed work for?

Emad Rashed works for Zain Iraq

What is Emad Rashed's role at the current company?

Emad Rashed's current role is Head of Youth and Customer Management.

What is Emad Rashed's email address?

Emad Rashed's email address is em****@****ain.com

What schools did Emad Rashed attend?

Emad Rashed attended University Of Technology.

What skills is Emad Rashed known for?

Emad Rashed has skills like Gsm, Product Management, Ccna, Management, Telecommunications, 2g, 3g, Wireless, Team Management, Analytics, Loyalty Programs, Crm.

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