As Head of Quality Assurance, I spearhead the company's mission to deliver exceptional software through strategic QA initiatives. I lead a talented team of testers, fostering a collaborative environment that prioritizes continuous improvement and innovation.Key Responsibilities:• Strategic Vision: I craft and execute the QA roadmap, aligning it with business objectives to ensure software excellence.• Team Leadership: Lead, mentor, and manage a talented QA team, providing them with the resources and support needed to achieve top-quality results consistently.• Process Optimization: Implement and refine QA processes, methodologies, and tools to enhance efficiency and effectiveness in software testing.• Cross-functional collaboration: Work closely with Engineering, Product Management, and other stakeholders to integrate QA processes seamlessly into the software development lifecycle.• Innovation and Improvement: Introduce new testing tools and methodologies to stay ahead of industry trends and improve testing practices.• Performance Tracking: Monitor and analyze key performance indicators (KPIs) related to quality and testing, providing actionable insights to senior leadership.• Risk Management: Identify potential risks and issues related to software quality, and implement strategies to mitigate them.

- Implement Shift-Left Testing: Guide teams in adopting a proactive quality assurance approach throughout the software development lifecycle.- Bug Prevention Collaboration: Partner with Engineering Managers to reduce quality costs and ensure high-quality products.- Mentorship and Coaching: Provide guidance on robust testing practices to engineers.- Risk Assessment: Review stories and acceptance criteria for QA risk implications.- Performance Tracking: Monitor and track performance and quality KPIs for development teams.- Optimize Testing Strategies: Implement the test pyramid model for efficient and effective test coverage.- Lead TDD Implementation: Collaborate with Engineering teams to enhance unit test coverage through Test-Driven Development (TDD).- Refine Story Processes: Improve story refinement and integration test cases with evolving project scope.- UI Critical Paths: Define and refine tests to cover essential UI scenarios.- CI/CD Tools Expertise: Utilize CI/CD tools like PROW and Argo-CD, with experience in Green/Blue and Canary deployment methodologies.

Collaborate with vendors for test management and execution.- Maintain and manage test cases and plans amid evolving requirements.- Partner with customers, business units, and project managers to understand and document requirements.- Conduct and oversee user acceptance testing to validate system alignment with business needs.- Design and implement UAT protocols as the final phase of development.Automation Engineer- Built a Selenium Automation Framework from scratch using Java, Page Object Model (POM), and TestNG.- Developed and maintained automated smoke tests running with each build.- Performed REST service testing with Postman.- Integrated with Jenkins for nightly test execution.

+ Created and executed API automation test using CI tool Jenkins.+ Created and executed API automation test on Postman.+ Developed and maintained test cases and test procedures for functional testing.+ Follow and practice agile software development methodologies

+ Created and executed both load and functional tests for web services.+ Worked closely with the web development team to ensure quality deliverables.+ Lead and mentored Test Engineers.+ Created and maintained test cases and test scripts.+ Analyzed the system requirement document and use cases to write functional test scripts.

+ Participated in standup meetings and other required QA meetings such as test planning, retrospective, QA status and update meetings.+ Analyzed and reviewed business requirements and functional design specifications with developers, project managers, and QA manager to ensure all requirements are met.+ Developed and maintained test cases and test procedures for functional testing.+ Follow and practice agile software development methodologies.+ Reported defects into Jira agile bug tracking system.+ Involved in design and development of automation framework using Selenium Webdriver.+ Done performance testing of the web services using Jmeter scripts.+ Implemented Continues Integration using Jenkins tool.

+ Developed and executed automated tests using Jmeter and Selenium.+ Lead QA training sessions for client's full time employees.+ Lead User Acceptance Testing sessions for client's business users.+ Identified, analyze, and document defects using Mantis defect tracking systems.+ Instituted a QA process that includes writing test plans and cases, reporting software issues, automating regression builds and creating Release Notes.+ Developed and implemented QA Methodologies for the department. This included, but is not limited to development of test case standards, requirements traceability matrix, and testing metrics.+ Perform compatibility testing (cross Windows/ Mac and Android/ iOS platforms, cross browsers, cross mobile devices - phones, tablets, iPads etc.) to ensure that functionality working as expected.+ Tested the application under different networks and Internet speeds including on 3G, 4G/LTE and Wi-Fi.+ Involved in testing application on different mobile Platform such as iOS and Android devices.

+ Performed functional, regression, end-to-end, GUI, Black-Box, Gray-Box, Migration and acceptance testing.+ Developed and executed test cases.+ Performed cross browser testing to verify functionality of web applications.+ Wrote and executed SQL queries to perform the back-end, and migration testing in the database.+ Helped business users in their UAT testing.+ Identified software defects and submitted problem reports via bug-tracking system.+ Maintain and monitor the error log for all issues identified using Bug Tracking System.+ Created detailed Test plans to check the functionality of Application.+ Performed web service testing for an ecommerce solution.