Responsible for work circulation inside the department and informs his manager of the mistakes made recently . Reports to executive housekeeper and Assistant .Responsibilities and Authorities:--Relationship with staff:Having the ability to deal with supervisors and staff nicely and effectively.-Materials and products:Keeping all materials he deals with clean and in good condition.-Tools :A computer, printer and digital telephone.-Main job:Responsible for all manual works in the housekeeping department.-Participation in work:Co-ordinates responsibilities between the manager and supervisors and the Front-office to ensure a good atmosphere inside the hotel.Duties and responsibilities:-- Receiving and registering all telephone calls- Answering phone calls clearly ,politely ,and patiently in all times introducing a nice greeting- Answering the call during the first three rings- Using guests names always- Registering all guest requests and informing the needed supervisor to fulfill them- Informing the supervisor about the rooms need cleaning quickly (VIP rooms- rooms for Crew and according to guest requests- Arranging staff reports after receiving the previous reports from the supervisor- Dealing with lost & found items with permission from EX.HK- Arranging the lost items that the guest ask for with the form to sign on delivery and a copy to the FO manager and a copy placed in the file to follow up and register- Making a store requisition once every week and reported to the manager to sign it- Registering maintenance orders and sending them to Eng.Department with a copy in Eng. -File to follow up and register in addition to the sent orders by computer. - Registering the attendance record of department staff- Managing the distribution of reports and notes- Keeping the working area clean and in a good condition- Responding to fire alerts- Performing all tasks required by EX.HK and the Assistant

Responsible for work circulation inside the department and informs his manager of the mistakes made recently . Reports to executive housekeeper and Assistant .Responsibilities and Authorities:--Relationship with staff:Having the ability to deal with supervisors and staff nicely and effectively.-Materials and products:Keeping all materials he deals with clean and in good condition.-Tools :A computer, printer and digital telephone.-Main job:Responsible for all manual works in the housekeeping department.-Participation in work:Co-ordinates responsibilities between the manager and supervisors and the Front-office to ensure a good atmosphere inside the hotel.Duties and responsibilities:-A. Receiving and registering all telephone callsB. Answering phone calls clearly ,politely ,and patiently in all times introducing a nice greetingC. Answering the call during the first three ringsD. Using guests names alwaysE. Registering all guest requests and informing the needed supervisor to fulfill themF. Informing the supervisor about the rooms need cleaning quickly (VIP rooms- rooms for Crew and according to guest requestsG. Arranging staff reports after receiving the previous reports from the supervisorH. Dealing with lost & found items with permission from EX.HKI. Arranging the lost items that the guest ask for with the form to sign on delivery and a copy to the FO manager and a copy placed in the file to follow up and registerJ. Making a store requisition once every week and reported to the manager to sign itK. Registering maintenance orders and sending them to Eng.Department with a copy in Eng. File to follow up and register in addition to the sent orders by computerL. Registering the attendance record of department staffM. Managing the distribution of reports and notesN. Keeping the working area clean and in a good conditionO. Responding to fire alertsP. Performing all tasks required by EX.HK and the Assistant

A. Receiving and registering all telephone callsB. Answering phone calls clearly ,politely ,and patiently in all times introducing a nice greetingC. Answering the call during the first three ringsD. Using guests names alwaysE. Registering all guest requests and informing the needed supervisor to fulfill themF. Informing the supervisor about the rooms need cleaning quickly (VIP rooms- rooms for Crew and according to guest requestsG. Arranging staff reports after receiving the previous reports from the supervisorH. Dealing with lost & found items with permission from EX.HKI. Arranging the lost items that the guest ask for with the form to sign on delivery and a copy to the FO manager and a copy placed in the file to follow up and registerJ. Making a store requisition once every week and reported to the manager to sign itK. Registering maintenance orders and sending them to Eng.Department with a copy in Eng. File to follow up and register in addition to the sent orders by computerL. Registering the attendance record of department staffM. Managing the distribution of reports and notesN. Keeping the working area clean and in a good conditionO. Responding to fire alertsP. Performing all tasks required by EX.HK and the Assistant

Co-ordinates responsibilities between the manager and supervisors and the Front-office to ensure a good atmosphere inside the hotel Duties and responsibilities:-A. Receiving and registering all telephone callsB. Answering phone calls clearly ,politely ,and patiently in all times introducing a nice greetingC. Answering the call during the first three ringsD. Using guests names alwaysE. Registering all guest requests and informing the needed supervisor to fulfill themF. Informing the supervisor about the rooms need cleaning quickly (VIP rooms- rooms for Crew and according to guest requestsG. Arranging staff reports after receiving the previous reports from the supervisorH. Dealing with lost & found items with permission from EX.HKI. Arranging the lost items that the guest ask for with the form to sign on delivery and a copy to the FO manager and a copy placed in the file to follow up and registerJ. Making a store requisition once every week and reported to the manager to sign itK. Registering maintenance orders and sending them to Eng.Department with a copy in Eng. File to follow up and register in addition to the sent orders by computerL. Registering the attendance record of department staffM. Managing the distribution of reports and notesN. Keeping the working area clean and in a good conditionO. Responding to fire alertsP. Performing all tasks required by EX.HK and the Assistant

Welcome customers to the customer center and solve their inquiries.Coordinate with other departments to solve customers’ complaints.Support Customer Center team to achieve their duties. Handle customer center requests, stock and administrative work.Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing. Direct visitors to the appropriate person and office. Answer, screen and forward incoming phone calls.