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Emad Sayed Email & Phone Number
Manager of Customer Experience and Technical support
at
Morasalaty Platform
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 100%
Current company
Role
Manager of Customer Experience and Technical support
Location
Cairo, Egypt, Egypt
Company size
Who is Emad Sayed? Overview
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Quick answer
Emad Sayed is listed as Manager of Customer Experience and Technical support at Morasalaty Platform, a company with 26 employees, based in Cairo, Egypt, Egypt. AeroLeads shows a matched LinkedIn profile for Emad Sayed.
Emad Sayed previously worked as Customer experience Team Lead at Space3Pl and Customer Service Team Lead at Vodafone. Emad Sayed holds Data Analysis Certifcate, Data Analysis, Excellent from Machine Fy.
Company email context
Email format at Morasalaty Platform
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Morasalaty Platform
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Profile bio
About Emad Sayed
My expertise in data analysis and human resources has redefined customer service excellence at Space3pl. We've championed manufacturing process improvements that resonate with our commitment to innovation and a people-first approach. My education in customer experience and professional development in HR strategy and compensation benefits culminate in a robust foundation for strategic problem-solving. Our team's dedication to operational activities has significantly enhanced the customer relationship management, reflecting Space3pl's culture of continuous growth and development.
Listed skills include Leadership, Customer Experience, Presentation Skills, Teamwork, and 11 others.
Current workplace
Emad Sayed's current company
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Morasalaty Platform
9 roles
Emad Sayed work experience
A career timeline built from the work history available for this profile.
Customer Experience Team Lead
Current
Jun 2024 - Present
Customer Service Team Lead
Feb 2022 - Feb 2024
Retention Team Leader
Implemented employee incentive programs to promote positive work culture and increase retention.Documented performance review schedule and monitored management for timely completion.Utilized knowledge of customer experience to create specialized plans for customer retention.Researched market and competitor data regarding benefits and compensation.
May 2021 - Feb 2022
Customer Service Team Lead
Sep 2022 - Sep 2023
Customer Service Representative
Provided primary customer support to internal and external customers.Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.Provided information regarding charge accounts and loyalty programs.Liaised with customers, management and sales team to better understand customer needs and.
Oct 2018 - Dec 2020
Customer Service Premium And Platinum
Handling all premium and platinum customers' complaints, requests, and inquiriescommunicate with other stakeholders on behalf of the customer to solve his problemsmaking sure that our customer's problem is solved in the right way and escalate the issue properly and to be proactive in discovering and solving system or process gaps
Sep 2019 - Feb 2020
Customer Service Representative Team Lead
Jan 2017 - Jun 2017
Customer Service Representative
Jan 2016 - Dec 2016
3 education records
Emad Sayed education
Data Analysis Certifcate, Data Analysis, Excellent
Machine Fy
Human Resources Certificate, Human Resources Management/Personnel Administration, General, A-
Bachelor'S Degree, Law
FAQ
Frequently asked questions about Emad Sayed
Quick answers generated from the profile data available on this page.
What company does Emad Sayed work for?
Emad Sayed works for Morasalaty Platform.
What is Emad Sayed's role at Morasalaty Platform?
Emad Sayed is listed as Manager of Customer Experience and Technical support at Morasalaty Platform.
Where is Emad Sayed based?
Emad Sayed is based in Cairo, Egypt, Egypt while working with Morasalaty Platform.
What companies has Emad Sayed worked for?
Emad Sayed has worked for Morasalaty Platform, Space3Pl, Vodafone, Arab African International Bank, and Orange.
How can I contact Emad Sayed?
You can use AeroLeads to view verified contact signals for Emad Sayed at Morasalaty Platform, including work email, phone, and LinkedIn data when available.
What schools did Emad Sayed attend?
Emad Sayed holds Data Analysis Certifcate, Data Analysis, Excellent from Machine Fy.
What skills is Emad Sayed known for?
Emad Sayed is listed with skills including Leadership, Customer Experience, Presentation Skills, Teamwork, Microsoft Word, Management, Telecommunications, and Microsoft Excel.
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