 Account Opening, Maintenance and Closure operations. Strict adherer of KYC/ AML, accounts opening policy/procedures/SBP policies/Circulars/ Foreign Exchange Manual. Ensure that all procedures and documents are strictly adhered at the time of account opening. Chequebook issuance and management.  Issuance and Redemption of Term Deposit Receipts. Issuance and Surrender of Lockers and related operations.  Ensuring that departmental activities are carried out strictly… Show more  Account Opening, Maintenance and Closure operations. Strict adherer of KYC/ AML, accounts opening policy/procedures/SBP policies/Circulars/ Foreign Exchange Manual. Ensure that all procedures and documents are strictly adhered at the time of account opening. Chequebook issuance and management.  Issuance and Redemption of Term Deposit Receipts. Issuance and Surrender of Lockers and related operations.  Ensuring that departmental activities are carried out strictly in accordance with the laid down procedures/ processes, and SBP Compliance guidelines. Maintaining service quality measures and standards. Responsible for all post account opening maintenance i.e. restraint, stop payment, deceased, etc. To cross-sell other bank products to increase total portfolio for the Bank. Adherence to Service Protocols and Service Management Program and provide relevant data to Service Quality. Inward and Outward clearing, issuance of Pay Orders  Processing of remittances including Western Union and other companies.  Internal reporting to the Area, Regional and head office as well as SBP reports.  Carrying out AMIM mutual funds investment and redemption transactions.  Responsible for all customer correspondence and other relevant docs filing. Assist OM & BM in successful audits and ratings. Show less