Csod Lms Help Desk Manager - Ssa
CurrentSocial Security Administration Cornerstone on Demand Help Desk Manager
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@airbushelicoptersinc.com
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Emad Aref is listed as Social Security Administration LMS Help Desk Manager at Swingtech, based in Colleyville, Texas, United States. AeroLeads shows a work email signal at airbushelicoptersinc.com and a matched LinkedIn profile for Emad Aref.
Emad Aref previously worked as CSOD LMS Help Desk Manager - SSA at Swingtech and LMS Developer / System Administrator at Airbus Helicopters, Inc.. Emad Aref holds Bachelor'S Degree, Science In Mechanical Engineering from Ain Shams University.
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Go to technical problem solver who is skilled with diversity of systems and software applications. Persistent work hard to overachieve set goals and exceed expectations. Collaborate with staff and clients to proactively predict needs, provide information and training, suggest solutions and provide excellent technical support.LMS Customization, Design & Build | Jaspersoft Studio and SQL| IT service Management | Database Definition & Analysis | Server Maintenance Upgrade & Backup | Software Testing & Recommendations | Training to teammates and clients | Knowledge of SCORM, AICC and XAPI | PowerShell and batch scripting | Record Keeping & Tracking | Courses, Tests and Audiences entry | Software, Plugins Validation & Upgrade | Troubleshooting, backup & System Restore | Customer Service interaction | Training Documents Development | Aviation background | VBA programming | Expert on Microsoft Office Suite
Listed skills include Oilfield, Well Testing, Petroleum Engineering, Petroleum, and 46 others.
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Greenbelt, Maryland, Us
Social Security Administration Cornerstone on Demand Help Desk Manager
Houston, Texas, Us
Developed LMS Sites that were accessed by worldwide internal and external clients. Teamed up with technical trainers and subject matter experts to develop, update and improve training materials. • Designed, created and managed competency training LMS and e-learning presentations, used by internal clients and evaluators, that increased the overall competency level by 70% to 80%.• Designed, created and managed LMS covering 15 different learning subject.• Provided client technical support and achieved almost 0% downtime.• Continuously updated the LMS contexts and materials as well as updating plugins, enhancing system performance and stability.• Implemented secure exam browser application for maximum protection and security.
Houston, Texas, Us
Developed Moodle LMS for data acquisition services and real time operations training topics. Designed Data Acquisition Systems training curriculum and materials. Provided technical support to worldwide internal and external clients.• Designed, created and managed Moodle LMS for surface data acquisition service training.• Designed, created and managed Moodle LMS for downhole data acquisition applications.• Designed, created and managed Moodle LMS for Halliburton real time operations training.• Provided clients functional and technical support achieving almost 0% system downtime.• Continuously updated Moodle software and plugins, enhancing system performance and stability.
Houston, Texas, Us
Managed the Data Acquisition Services department in Luanda, Angola. Contributed in 40% revenue increase. Designed and performed a major pilot operation with acoustic data acquisition system in Deepwater environment with 100% success. • Supervised data acquisition jobs and supported field personnel, led to 97 % client satisfaction.• Designed and executed high profile jobs achieving almost 0% downtime.• Designed and created reporting and tracking application used by the region and improved the overall performance.• Trained local engineers.• Provided technical support to internal and external clients.
Houston, Texas, Us
Managed the Data Acquisition Services and the Real-Time Operations globally. • Supported the internal and external customers globally.• Interacted with internal and external auditors to maximize the audit readiness.• Interfaced between the technology group and field personnel to rollout new products.• Recommended changes on technical training curriculums and trained the trainers.• Participated with the technical instructors on the training delivery for local and international learners.
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Emad Aref works for Swingtech.
Emad Aref is listed as Social Security Administration LMS Help Desk Manager at Swingtech.
AeroLeads has found 1 work email signal at @airbushelicoptersinc.com for Emad Aref at Swingtech.
Emad Aref is based in Colleyville, Texas, United States while working with Swingtech.
Emad Aref has worked for Swingtech, Airbus Helicopters, Inc., and Halliburton.
You can use AeroLeads to view verified contact signals for Emad Aref at Swingtech, including work email, phone, and LinkedIn data when available.
Emad Aref holds Bachelor'S Degree, Science In Mechanical Engineering from Ain Shams University.
Emad Aref is listed with skills including Oilfield, Well Testing, Petroleum Engineering, Petroleum, Pressure, Onshore, Oil And Gas, and Upstream.
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