Emad Aref

Emad Aref Email and Phone Number

Social Security Administration LMS Help Desk Manager @ Swingtech
Emad Aref's Location
Colleyville, Texas, United States, United States
Emad Aref's Contact Details

Emad Aref work email

Emad Aref personal email

About Emad Aref

Go to technical problem solver who is skilled with diversity of systems and software applications. Persistent work hard to overachieve set goals and exceed expectations. Collaborate with staff and clients to proactively predict needs, provide information and training, suggest solutions and provide excellent technical support.LMS Customization, Design & Build | Jaspersoft Studio and SQL| IT service Management | Database Definition & Analysis | Server Maintenance Upgrade & Backup | Software Testing & Recommendations | Training to teammates and clients | Knowledge of SCORM, AICC and XAPI | PowerShell and batch scripting | Record Keeping & Tracking | Courses, Tests and Audiences entry | Software, Plugins Validation & Upgrade | Troubleshooting, backup & System Restore | Customer Service interaction | Training Documents Development | Aviation background | VBA programming | Expert on Microsoft Office Suite

Emad Aref's Current Company Details
Swingtech

Swingtech

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Social Security Administration LMS Help Desk Manager
Emad Aref Work Experience Details
  • Swingtech
    Csod Lms Help Desk Manager - Ssa
    Swingtech Nov 2021 - Present
    Greenbelt, Maryland, Us
    Social Security Administration Cornerstone on Demand Help Desk Manager
  • Airbus Helicopters, Inc.
    Lms Developer / System Administrator
    Airbus Helicopters, Inc. Jul 2016 - Jan 2020
    Marignane, Bouches Du Rhone, Fr
  • Halliburton
    Development Initiatives Manager | Lms And E-Learning Admistrator
    Halliburton 2014 - 2016
    Houston, Texas, Us
    Developed LMS Sites that were accessed by worldwide internal and external clients. Teamed up with technical trainers and subject matter experts to develop, update and improve training materials. • Designed, created and managed competency training LMS and e-learning presentations, used by internal clients and evaluators, that increased the overall competency level by 70% to 80%.• Designed, created and managed LMS covering 15 different learning subject.• Provided client technical support and achieved almost 0% downtime.• Continuously updated the LMS contexts and materials as well as updating plugins, enhancing system performance and stability.• Implemented secure exam browser application for maximum protection and security.
  • Halliburton
    Lead / Senior Technical Instructor, Das | Lms And E-Learning Sme/Administrator
    Halliburton 2010 - 2014
    Houston, Texas, Us
    Developed Moodle LMS for data acquisition services and real time operations training topics. Designed Data Acquisition Systems training curriculum and materials. Provided technical support to worldwide internal and external clients.• Designed, created and managed Moodle LMS for surface data acquisition service training.• Designed, created and managed Moodle LMS for downhole data acquisition applications.• Designed, created and managed Moodle LMS for Halliburton real time operations training.• Provided clients functional and technical support achieving almost 0% system downtime.• Continuously updated Moodle software and plugins, enhancing system performance and stability.
  • Halliburton
    Das Principal Technical Professional – Lms And E-Learning Administrator
    Halliburton 2005 - 2010
    Houston, Texas, Us
    Managed the Data Acquisition Services department in Luanda, Angola. Contributed in 40% revenue increase. Designed and performed a major pilot operation with acoustic data acquisition system in Deepwater environment with 100% success. • Supervised data acquisition jobs and supported field personnel, led to 97 % client satisfaction.• Designed and executed high profile jobs achieving almost 0% downtime.• Designed and created reporting and tracking application used by the region and improved the overall performance.• Trained local engineers.• Provided technical support to internal and external clients.
  • Halliburton
    Das / Rto Global Technical Advisor
    Halliburton 2001 - 2005
    Houston, Texas, Us
    Managed the Data Acquisition Services and the Real-Time Operations globally. • Supported the internal and external customers globally.• Interacted with internal and external auditors to maximize the audit readiness.• Interfaced between the technology group and field personnel to rollout new products.• Recommended changes on technical training curriculums and trained the trainers.• Participated with the technical instructors on the training delivery for local and international learners.

Emad Aref Skills

Oilfield Well Testing Petroleum Engineering Petroleum Pressure Onshore Oil And Gas Upstream Completion Formation Evaluation Gas Energy Industry Energy Oil/gas Reservoir Management Fluids Oil And Gas Industry Training Field Development Logging Reservoir Engineering E Learning Learning Management Distance Learning Blended Learning Completions Data Acquisition Offshore Drilling Onshore Operations Lms Moodle Developer Organizational Learning Learning Management Systems Subsea Engineering Supervisory Skills Cornerstone Sumtotal Wireline Commissioning Directional Drilling Qhse Pipelines Offshore Operations Moodle Jasper Reports Jaspersoft Bi Suite Product Optimization Deepwater Offshore Oil And Gas Hpht

Emad Aref Education Details

  • Ain Shams University
    Ain Shams University
    Science In Mechanical Engineering

Frequently Asked Questions about Emad Aref

What company does Emad Aref work for?

Emad Aref works for Swingtech

What is Emad Aref's role at the current company?

Emad Aref's current role is Social Security Administration LMS Help Desk Manager.

What is Emad Aref's email address?

Emad Aref's email address is em****@****inc.com

What schools did Emad Aref attend?

Emad Aref attended Ain Shams University.

What skills is Emad Aref known for?

Emad Aref has skills like Oilfield, Well Testing, Petroleum Engineering, Petroleum, Pressure, Onshore, Oil And Gas, Upstream, Completion, Formation Evaluation, Gas, Energy Industry.

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