Emad Abdelmalak Email & Phone Number

Barcelona, Ct, Es

Scenic Eclipse

Panamá, Panama

Main Responsibilities:- Responsible for installation of all Servers and work stations from scratch,operational, and technical support for back office applications onboard the vesselsand across all brands Responsible for Satellite antennas for internet and TV signal. Provide varying levels of production support for the following applications: Fidelio,Simphony, Fidelio MMS, Amos, Office 365, Embarkation, Gangway Security, otherPoint of Sale Systems, VING (door lock System), Mobile Applications, Key Cards,and RFID Participate in the research, planning and implementation of technical solutions thatwill meet present and future systems needs of regional shore side offices andshipside departments within the context of corporate needs and goals Monitor the performance of the VM machines and physical host and Data storagesoftware and maintain a log of performance reports, error and integrity checkreports, system malfunctions and solutions Install and test corporate approved programmed changes to the hotel computersystems Investigate and report software problems to the vendor, or MIS regional, area orcorporate office

Madrid, Community Of Madrid, Spain

Main Responsibilities:- Responsible for application, operational, and technical support for back officeapplications onboard the vessels and across all brands Responsible for Satellite antennas for internet and TV signal. Provide varying levels of production support for the following applications: Fidelio,Micros, Crunch Time, Amos, Office 365, Embarkation, Gangway Security, otherPoint of Sale Systems, VING, Mobile Applications, Key Cards, and RFID Participate in the research, planning and implementation of technical solutions thatwill meet present and future systems needs of regional shore side offices andshipside departments within the context of corporate needs and goals Monitor the performance of the VM machines and physical host and Data storagesoftware and maintain a log of performance reports, error and integrity checkreports, system malfunctions and solutions Install and test corporate approved programmed changes to the hotel computersystems Investigate and report software problems to the vendor, or MIS regional, area orcorporate office

Main Responsibilities:- · Arrange all systems installation (Opera V. 5 ­ Sun V. 433 ­ Micros 9700 ­ FBM material control) with ACT Co. · Arrange all systems trainings for users (Opera V. 5 ­ Sun V. 433 ­ Micros 9700 ­ FBM material control) with ACT Co. · Install and configure Domain Controller and users permissions. · Install and configure ISA Firewall server. To control internet use for users. · Support all users specially accounting dept. to finalize all they configurations and transaction codes on systems. Based to life successfully on 6th of Feb.

Main Responsibilities:- · Serve as primary contact for all servicing of computer PC hardware · Maintain licenses for all software and ensure that all systems are covered by the proper maintenance contacts · Maintain a sufficient inventory of computer related supplies · Maintain a log of all computer hardware and a log of all services calls on computer hardware · Manage the configuration records, programme files and data files on the computer system · Monitor the performance of the computer software and maintain a log of performance reports, error and integrity check reports, system malfunctions and solutions · Install and test corporate approved programme changes to the hotel computer systems · Investigate and report software problems to the vendor, or MIS regional, area or corporate office · Train selected hotel employees to take on major responsibilities of system managing in his absence · Maintain technical and user documentation, system reports and newsletters

Main Responsibilities:- · Reinstall the Domain Controller and adjust the permissions for all users. · Install and configure kaspersky antivirus using administration consol to clean the network and all servers.

Main Responsibilities:- · Managing and troubleshooting hotels problems related to S\W, H\W, LAN,WAN, ADSL, Wireless connections. · Managing and troubleshooting hospitality applications (Opera v3, Materials Control, Micros 3700&9700, Sun accounting v4.2.6 and Tiger Call Account). · Customize group policies and security permissions through windows environment and Fortigate Fierwall. · Install and configure hospitality applications; SUN, MC, Opera, Tiger and Micros 3700\9700. · Monitor performance and reliability of servers and workstations. · Installing and supporting ADSL, LAN, WAN, wireless and Wi-Fi connections. · Regularly reporting documented logged problems to director of IT, reasons, and solution, date\time and avoidance methods. · Installing and supporting SIP Server and IP telephones over Wi-Fi Rooming System. Assist in the following: · Implementing and supporting all connectivity issues of the WAN \VPN to head office. · Installing and troubleshooting windows server 2003 domain controller, managing Active directory and infrastructure.

Main Responsibilities: · Managing and troubleshooting hotels problems related to S\W, H\W, LAN, WAN, ADSL, Wireless connections. · Managing and troubleshooting hospitality applications (Opera v3, Materials Control, Micros 3700&9700, Sun accounting v4.2.6, CCPRO, COMSYS and Call Visor). · Customize group policies and security permissions through windows environment. · Install and configure hospitality applications; SUN, MC, CCPRO, COMSYS, Opera, Call Visor and Micros 3700\9700. · Monitor performance and reliability of servers and workstations. · Installing and supporting ADSL, LAN, WAN, wireless and Wi-Fi connections. · Regularly reporting documented logged problems to director of IT, reasons, and solution, date\time and avoidance methods. Assist in the following: · Implementing and supporting all connectivity issues of the WAN \VPN to head office. · Installing, administration and maintenance of networks (Voice over IP and Data). · Installing and troubleshooting windows server 2003 domain controller, managing Active directory and infrastructure. · Managing and troubleshooting MS-Exchange 2003 over RPC.Emad Milad CV

Mcse, System, Networking, And Lan/Wan Management/Manager

Bachelor, Commerce

Bachelor Of Commerce

Accounting department. Grade : Pass Graduation year : 2004