Senior Technical Support
CurrentPPCP ( PixelPoint Certification Professional )
Aug 2011 - Present
AeroLeads people directory · profile
Emad Ragab Email & Phone Number
Senior Technical Support
at
MITech Smart Solutions
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Senior Technical Support
Location
Egypt
Company size
Who is Emad Ragab? Overview
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Quick answer
Emad Ragab is listed as Senior Technical Support at MITech Smart Solutions, a with 7 employees, based in Egypt. AeroLeads shows a matched LinkedIn profile for Emad Ragab.
Emad Ragab previously worked as Software Engineer at Sunsoft Programming And Web Developing. Emad Ragab holds Bachelor’S Degree, Information Technology, Very Good from Faculty Of Computers And Information System.
Company email context
Email format at MITech Smart Solutions
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MITech Smart Solutions
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Profile bio
About Emad Ragab
I'm Responsible for :■ Study the Work flow of information For any Food and beverage restaurants or cafes and begin with analysis their Data Flow Diagram .■ Determine system requirements from Hardware (Point of sales ,servers,Printers,Kitchen Display) and software ( Point of sale , Tablet POS , Head office, Delivery Call center, Digital Menu Board,Warehouse) . ■ Data Collection and Building Data Base ( Collecting the Data and build product recipes and their costs )■ manage system Backup and restore DB ■ Technical Support 24/7 for any issues ■ Certified with PAR PixelPoint Professional (PPCP) and PixelPoint enterprise professional (PPCEP)■ Train all Employee levels (Cashier - Shift manager - Store manager - Inventory manager -owner) for all System functionality ■ Demonstrate all system features apply a Demo for a lot of expected customers ■ Installation and Configuration of client PCs, Application server, Database server ■ Plan and Maintain system DB backup that automatically send its sales and inventory usage reports to the next level to review all data immediately ■ Troubleshoot and respond to system problems/requests by providing detailed resolutions to supported customers ■ Make product testing process.■ Work effectively with other support teams and help Desk team to resolve customer issues regarding fast respond, reliability and availability.■ Provide updates of implementation progress and challenges to the team leader on a regular basis.■ Conduct the application training, database and application configurations matching between the customer needs and the application standard as well as providing effective on site “Live Coverage” to the required standard.
Listed skills include Hardware, Computer Hardware, Network Administration, Information Technology, and 29 others.
Current workplace
Emad Ragab's current company
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Mitech Smart Solutions
2 roles
Emad Ragab work experience
A career timeline built from the work history available for this profile.
Software Engineer
1- Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.2- Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.3- Prepares and installs solutions by determining and designing system specifications, standards, and programming.4- Improves operations by conducting systems analysis; recommending changes in policies and… Show more 1- Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.2- Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.3- Prepares and installs solutions by determining and designing system specifications, standards, and programming.4- Improves operations by conducting systems analysis; recommending changes in policies and procedures.5- Obtains and licenses software by obtaining required information from vendors; recommending purchases; testing and approving products.6- Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.7- Protects operations by keeping information confidential.8- Provides information by collecting, analyzing, and summarizing development and service issues.9- Accomplishes engineering and organization mission by completing related results as needed.10- Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle. Show less
Aug 2010 - Feb 2011
Team & coworkers
Colleagues at MITech Smart Solutions
Other employees you can reach at compar.technology. View company contacts for 7 employees →
AA
Ahmed Ashraf Sliman
Colleague at Mitech Smart SolutionsEgypt
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MA
Mohammad Aloosh
Colleague at Mitech Smart SolutionsIstanbul, Türkiye, Turkey
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OE
Osama Ezzat
Colleague at Mitech Smart SolutionsCairo, Egypt
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EA
Ehab Aboelfotuh
Colleague at Mitech Smart SolutionsKuwait
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AM
Ahmed Mostafa
Colleague at Mitech Smart SolutionsEgypt
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MH
Mahmoud Hamed
Colleague at Mitech Smart SolutionsEgypt
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Ahmed Ashraf Sliman
Colleague at Mitech Smart SolutionsEgypt
View →
MA
Mohammad Aloosh
Colleague at Mitech Smart SolutionsIstanbul, Türkiye, Turkey
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OE
Osama Ezzat
Colleague at Mitech Smart SolutionsCairo, Egypt
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EA
Ehab Aboelfotuh
Colleague at Mitech Smart SolutionsKuwait
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AM
Ahmed Mostafa
Colleague at Mitech Smart SolutionsEgypt
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MH
Mahmoud Hamed
Colleague at Mitech Smart SolutionsEgypt
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2 education records
Emad Ragab education
Bachelor’S Degree, Information Technology, Very Good
Faculty Of Computers And Information System
Education record
Tanta Schools
FAQ
Frequently asked questions about Emad Ragab
Quick answers generated from the profile data available on this page.
What company does Emad Ragab work for?
Emad Ragab works for MITech Smart Solutions.
What is Emad Ragab's role at MITech Smart Solutions?
Emad Ragab is listed as Senior Technical Support at MITech Smart Solutions.
Where is Emad Ragab based?
Emad Ragab is based in Egypt while working with MITech Smart Solutions.
What companies has Emad Ragab worked for?
Emad Ragab has worked for Mitech Smart Solutions and Sunsoft Programming And Web Developing.
Who are Emad Ragab's colleagues at MITech Smart Solutions?
Emad Ragab's colleagues at MITech Smart Solutions include Ahmed Ashraf Sliman, Mohammad Aloosh, Osama Ezzat, Ehab Aboelfotuh, and Ahmed Mostafa.
How can I contact Emad Ragab?
You can use AeroLeads to view verified contact signals for Emad Ragab at MITech Smart Solutions, including work email, phone, and LinkedIn data when available.
What schools did Emad Ragab attend?
Emad Ragab holds Bachelor’S Degree, Information Technology, Very Good from Faculty Of Computers And Information System.
What skills is Emad Ragab known for?
Emad Ragab is listed with skills including Hardware, Computer Hardware, Network Administration, Information Technology, Microsoft Sql Server, Sql, Web Services, and Operating Systems.
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