Emad Ragab

Emad Ragab Email and Phone Number

Senior Technical Support @ MITech Smart Solutions
cairo, al qahirah, egypt
Emad Ragab's Location
Egypt, Egypt
About Emad Ragab

I'm Responsible for :■ Study the Work flow of information For any Food and beverage restaurants or cafes and begin with analysis their Data Flow Diagram .■ Determine system requirements from Hardware (Point of sales ,servers,Printers,Kitchen Display) and software ( Point of sale , Tablet POS , Head office, Delivery Call center, Digital Menu Board,Warehouse) . ■ Data Collection and Building Data Base ( Collecting the Data and build product recipes and their costs )■ manage system Backup and restore DB ■ Technical Support 24/7 for any issues ■ Certified with PAR PixelPoint Professional (PPCP) and PixelPoint enterprise professional (PPCEP)■ Train all Employee levels (Cashier - Shift manager - Store manager - Inventory manager -owner) for all System functionality ■ Demonstrate all system features apply a Demo for a lot of expected customers ■ Installation and Configuration of client PCs, Application server, Database server ■ Plan and Maintain system DB backup that automatically send its sales and inventory usage reports to the next level to review all data immediately ■ Troubleshoot and respond to system problems/requests by providing detailed resolutions to supported customers ■ Make product testing process.■ Work effectively with other support teams and help Desk team to resolve customer issues regarding fast respond, reliability and availability.■ Provide updates of implementation progress and challenges to the team leader on a regular basis.■ Conduct the application training, database and application configurations matching between the customer needs and the application standard as well as providing effective on site “Live Coverage” to the required standard.

Emad Ragab's Current Company Details
MITech Smart Solutions

Mitech Smart Solutions

View
Senior Technical Support
cairo, al qahirah, egypt
Employees:
7
Emad Ragab Work Experience Details
  • Mitech Smart Solutions
    Senior Technical Support
    Mitech Smart Solutions Aug 2011 - Present
    Egypt
    PPCP ( PixelPoint Certification Professional )
  • Sunsoft Programming And Web Developing
    Software Engineer
    Sunsoft Programming And Web Developing Aug 2010 - Feb 2011
    1- Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.2- Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.3- Prepares and installs solutions by determining and designing system specifications, standards, and programming.4- Improves operations by conducting systems analysis; recommending changes in policies and… Show more 1- Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.2- Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.3- Prepares and installs solutions by determining and designing system specifications, standards, and programming.4- Improves operations by conducting systems analysis; recommending changes in policies and procedures.5- Obtains and licenses software by obtaining required information from vendors; recommending purchases; testing and approving products.6- Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.7- Protects operations by keeping information confidential.8- Provides information by collecting, analyzing, and summarizing development and service issues.9- Accomplishes engineering and organization mission by completing related results as needed.10- Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle. Show less

Emad Ragab Skills

Hardware Computer Hardware Network Administration Information Technology Microsoft Sql Server Sql Web Services Operating Systems Windows Server Virtualization Iis Active Directory Troubleshooting Software Solutions Network Security Ccna Techinical Technical Support Windows Databases Software Engineering Cisco Technologies Technology Management Web Development Technical Management Mcitp Software Development Software Installation Networking Sybase Sql Anywhere It Leadership Hospitality Service Server Administration

Emad Ragab Education Details

  • Faculty Of Computers And Information System
    Faculty Of Computers And Information System
    Very Good
  • Tanta Schools
    Tanta Schools

Frequently Asked Questions about Emad Ragab

What company does Emad Ragab work for?

Emad Ragab works for Mitech Smart Solutions

What is Emad Ragab's role at the current company?

Emad Ragab's current role is Senior Technical Support.

What schools did Emad Ragab attend?

Emad Ragab attended Faculty Of Computers And Information System, Tanta Schools.

What are some of Emad Ragab's interests?

Emad Ragab has interest in Science And Technology, Social Services, Economic Empowerment.

What skills is Emad Ragab known for?

Emad Ragab has skills like Hardware, Computer Hardware, Network Administration, Information Technology, Microsoft Sql Server, Sql, Web Services, Operating Systems, Windows Server, Virtualization, Iis, Active Directory.

Who are Emad Ragab's colleagues?

Emad Ragab's colleagues are Mohammad Aloosh, Mahmoud Hamed, Ehab Aboelfotuh, Ahmed Ashraf Sliman, Osama Ezzat, Ahmed Mostafa.

Not the Emad Ragab you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.