Ellaiza Mae Gravanza

Ellaiza Mae Gravanza Email and Phone Number

Service Manager @ Triple A Transcription
Iligan City, PH
Ellaiza Mae Gravanza's Location
Iligan, Northern Mindanao, Philippines, Philippines
About Ellaiza Mae Gravanza

I am a VA for over six years now and working remotely is what I prefer. I focus on customer service, administrative assistance, web and graphic design, video editing and social media management.I'm best at working alone but I can adapt a collaborative setup. I do speak English as a second language in a professional level and my technical skills have improved to an intermediate level.I'm seeking for opportunities where I can't only progress in career development but also have an advancement to what role I fit.

Ellaiza Mae Gravanza's Current Company Details
Triple A Transcription

Triple A Transcription

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Service Manager
Iligan City, PH
Website:
tripleatranscription.com.au
Employees:
2
Ellaiza Mae Gravanza Work Experience Details
  • Triple A Transcription
    Service Manager
    Triple A Transcription
    Iligan City, Ph
    View
  • Tranquil Home
    Virtual Assistant
    Tranquil Home Jun 2024 - Present
    San Diego, California, United States
    View
  • Flagship One, Inc
    Junior Account Manager
    Flagship One, Inc Oct 2023 - Present
    Lynbrook, New York, United States
    View
  • Highkey Agency
    Sales Team Virtual Assistant
    Highkey Agency Sep 2022 - May 2023
    San Juan, Puerto Rico
    - General tidying of CRM, Go-High Level, compiling No Show List- Managed assigned Sales Development Representatives, Sales Development Specialists and Business Closers- Uploading call outcome notes in the CRM- Weekly payment tracking to confirm all payments that have been collected in Stripe and updating paid commission in the Sales Payment Sheet- Checking Domain Authority and Website Traffic for Media Outlets in USA and other specified countries
    View
  • Chegg Inc.
    Vendor Advocate
    Chegg Inc. Sep 2021 - Apr 2023
    Los Angeles, California, United States
    - Processing account closure for data deletion requests and fraud accounts- Assisting customers via live chat, intercept tickets and calls
    View
  • Chegg Inc.
    Customer Service Ticket And Data Entry Advocate
    Chegg Inc. Aug 2020 - Aug 2021
    Los Angeles, California, United States
    - Responding to customers by processing form data and customer attributes- Researching customer accounts via CRM system and labeling the contact via ticketing system
    View
  • Joshua Coombs Mortgage Broker | Mmgb
    Digital Marketing Assistant
    Joshua Coombs Mortgage Broker | Mmgb Nov 2022 - Jan 2023
    Ontario, Canada
    - Designed contents for Facebook, TikTok, LinkedIn and Instagram- Reached out to potential leads in LinkedIn and Instagram- Created email campaigns in MailChimp- Set up Facebook Ads, TikTok Ads and Google Ads- Migrated website from GoDaddy to Hostgator
    View
  • Teleperformance
    Customer Service Representative
    Teleperformance Jan 2020 - Mar 2020
    Cagayan De Oro City, Northern Mindanao, Philippines
    Assisting customers with level 1 account concerns and taking care of the subscription billings, past due balance and payment arrangements
    View
  • Zen'S Store
    Virtual Assistant
    Zen'S Store Apr 2017 - Nov 2019
    Andalusia, Spain
    - Tracking the shipment status of orders and updating the excel sheet- Monitoring incoming payments and verifying them on the payment method's transaction history- Putting customers' details, confirmed order details and shipment details on the excel sheet- Responding to customers' inquiries and forwarding order forms to the sales associates- Editing product images in Photoshop and organizing them in Google Drive by category

Ellaiza Mae Gravanza Skills

Administrative Assistance Web Design Design E Commerce Social Media Video Editing Microsoft Excel Wordpress Customer Service Staffing Services Wordpress Design Recruiting Social Media Marketing Employer Branding Graphic Design Data Entry Virtual Assistance

Ellaiza Mae Gravanza Education Details

Frequently Asked Questions about Ellaiza Mae Gravanza

What company does Ellaiza Mae Gravanza work for?

Ellaiza Mae Gravanza works for Triple A Transcription

What is Ellaiza Mae Gravanza's role at the current company?

Ellaiza Mae Gravanza's current role is Service Manager.

What schools did Ellaiza Mae Gravanza attend?

Ellaiza Mae Gravanza attended Mindanao State University-Iligan Institute Of Technology.

What skills is Ellaiza Mae Gravanza known for?

Ellaiza Mae Gravanza has skills like Administrative Assistance, Web Design, Design, E Commerce, Social Media, Video Editing, Microsoft Excel, Wordpress, Customer Service, Staffing Services, Wordpress Design, Recruiting.

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