Ema Fapsova Email & Phone Number

Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Leading a team of three consultants and three junior analysts, I oversee the end-to-end progression of consulting projects for small business clients, ensuring alignment with objectives, timelines, and deliverables, while fostering a collaborative environment and maintaining regular client communication to address their needs and provide updates.

Toronto, Ontario, Canada

Joined within Accenture’s North American Consulting Development Program to work in the Strategy & Consulting team out of the Toronto office.

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Directed a team to implement marketing strategies that significantly increased event attendance, while developing campaign strategies and managing communications with Adobe Suite to enhance account reach, social engagement, and video content views.

Collaborated with a team of consultants using agile and design thinking to advise a non-profit on managing data for over 2,400 acres of land and 3,000+ volunteers, conducting client workshops, testing cloud platforms, and planning data migration strategies for successful integration.

Toronto, Ontario, Canada

Utilized critical thinking and problem-solving skills to address business issues and propose innovative solutions for the Native Canadian Centre of Toronto, conducting thorough research and data analysis for a nationwide mentorship program for Native Canadian students, including strategic delegation of age groups, session content, and the search for professional mentors.

Toronto, Ontario, Canada

Analyzed client experience and assessed sentiment for 1.8M users, resulting in MoM NPS growth. Engaged in Simplii Financial’s rebranding and implementing growth and retention strategies, while utilizing Excel, Medallia, and Adobe Analytics to identify opportunities and improve data analysis efficiency.

Toronto, Ontario, Canada

Analyzed financials and industry competitors to develop multipart recommendations, including a 25% YoY growth strategy and a 15% increased retention framework, modeled market trends for analysis reports, and collaborated with a team of consultants to devise financial strategies for high-value products.

Toronto, Ontario, Canada

Collaborated with 25 team members to organize six successful events with technology companies like Microsoft, IBM, EY, and RBC, leading to a 35% increase in attendance and a 24% boost in engagement for over 200 students across Ontario.

Toronto, Ontario, Canada

- Designed over 10 marketing strategies for the upcoming academic year, including branding through Instagram, Reels, and TikTok.- Analyzed market trends and competitor strategies in digital marketing and implemented improved techniques to raise student engagement by 50% across all social outreach platforms and 5 new firm partnerships, including P&G, Nestle, and Bell.

Toronto, Ontario, Canada

Designed and implemented a balanced scorecard framework for quarterly business reviews, facilitating effective communication between clients, consultants, and executive management, while presenting analyses and retention strategies to upper management based on client survey data to address pain points and enhance client satisfaction and retention.

Vaughan, Ontario, Canada

Demonstrated excellence in customer service and relationship-building, with strong communication skills and in-depth product knowledge for personalized recommendations, coupled with adaptability across tasks such as restocking, inventory management, and participation in promotional events.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Activities and Societies: Schulich Consulting Club, Business Technology Association, York Sales Accociation Took a wide array of courses.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Study Abroad Exchange Semester Certificate of Excellence - Achieved Top 1.03 percentile of Exchange Student Population by cGPA. Developing.