Ebrahim Makram
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Ebrahim Makram Email & Phone Number

Dedicated and Accomplished Professional with Extensive Expertise in Operations, Technology, and Business Development at Si-Ware Systems
Location: Qesm El Maadi, Cairo, Egypt 10 work roles 4 schools
1 work email found @vodafone.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Role
Dedicated and Accomplished Professional with Extensive Expertise in Operations, Technology, and Business Development
Location
Qesm El Maadi, Cairo, Egypt

Who is Ebrahim Makram? Overview

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Quick answer

Ebrahim Makram is listed as Dedicated and Accomplished Professional with Extensive Expertise in Operations, Technology, and Business Development at Si-Ware Systems, based in Qesm El Maadi, Cairo, Egypt. AeroLeads shows a work email signal at vodafone.com and a matched LinkedIn profile for Ebrahim Makram.

Ebrahim Makram previously worked as Director of Operations at Si-Ware Systems and Chief Technology Officer - Co-Founder at Dg-Well. Ebrahim Makram holds Master Of Business Administration (Mba), Business Administration And Management, General from Paris Eslsca Business School.

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Email format at Si-Ware Systems

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{first}.{last}@vodafone.com
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Profile bio

About Ebrahim Makram

I am a dynamic and results-driven professional currently serving as the Director of Operations at Si-Ware Systems, overseeing key aspects of DevOps, quality management, enterprise development, and customer excellence. With a proven track record of leadership, I have successfully implemented strategic initiatives, established high-performance teams, and delivered innovative solutions throughout my career.In my previous role as the Chief Technology Officer and co-founder at DG-Well, I played a pivotal role in building a robust development arm, and creating innovative products such as CARESQUARE. My experience extends to senior management roles in telecom solutions, billing, and mediation support at prominent organizations like Edafa and Mobinil.I bring a wealth of expertise in cloud computing, business development, agile methodologies, and quality management. My multifaceted career spans various domains, from architecture and solution design to business analysis and system analysis.Driven by a passion for excellence, I thrive in dynamic environments and have consistently achieved notable results. As a forward-thinking leader, I have led teams to enhance operational efficiency, achieve high availability targets, and drive successful enterprise development projects.

Listed skills include Telecommunications, Solution Architecture, Databases, Team Management, and 38 others.

Current workplace

Ebrahim Makram's current company

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Si-Ware Systems
Si-Ware Systems
Dedicated and Accomplished Professional with Extensive Expertise in Operations, Technology, and Business Development
AeroLeads page
10 roles

Ebrahim Makram work experience

A career timeline built from the work history available for this profile.

Director Of Operations

Current

Menlo Park, California, US

Responsibilities: Managing DevOps, quality, enterprise development, and customer excellence teams.Achievements:* Established a software quality team, enhancing development time by over 20% through defined processes and automation.* Formed a Customer Excellence team, reducing response time to an average of 20 minutes and closure time to 1 day.* Led DevOps.

May 2021 - Present

Chief Technology Officer - Co-Founder

Cairo, Cairo, EG

* Create a strong development arm, of 25 engineers and developers, to build the tech side of the product from scratch including all features.* Responsible for maintaining the strategic focus of the project through developing MVP & POC.* In charge of turning a concept into reality through a business analysis unit.* Develop internal business operation.

Oct 2017 - May 2021

Bss Solutions Sr. Manager

Cairo, EG

  • Establish BSS telecom solution department.
  • Set department strategy, goals, targets and KPI, to cope and challenge other successful departments in Edafa.
  • Hire & develop team of telecom engineers to provide professional services for Billing, CRM and Middleware to assist in digital transformation.
  • Deliver Professional Services, Business Analysis, Deployments, Testing, Processes Capture, Gap Analysis, Configuration, Integration & Development for BSS.
  • Enlarge the sales area to cover Africa plus Middle East and Egypt
May 2015 - Oct 2017

Billing & Mediation Support Manager

Giza, Giza, EG

  • Manage a team of 12 engineers supporting billing, mediation, middleware systems & all payment interfaces.o Design & monitor development plans for team members.o Conduct regular feedback forums to ensure people.
  • Manage budget of billing & provisioning which is 30%+ of OPEX, like E///-BSCS, TIBCO, Kabira, Webmethods.
  • Accountable for accurate revenue booking activities, this is the output of the monthly bill cycles run.
  • Supporting CS bulk activation tools which reflect positively in simplifying the CS activities, impacting customer experience.* Operational budget management for Billing, middle-ware & provisioning systems.
Jul 2012 - May 2015

Senior Architect

London, GB

  • Architecting Products and Services. My Main working domain is the charging domain and convergence.
  • Implementing Governance and Principals for the Products and Services department.
  • Draw the AS-IS and To-Be for the Billing Domain, in addition to define the road map.
  • VFE concurrency with group and industry on technology roadmaps
  • Solution design of complex technical solutions and revising design of noncomplex technical solutions.
  • Research for technology and development standards and run proof of concepts. Developing and maintaining solution design processes and guidelines within P&S.
Sep 2009 - Jun 2012

Business Analyst --Vodafone Billing & Invoicing Team

London, GB

  • Vodafone Billing & Invoicing team
  • Business analysis of the marketing requirements into technical requirements.
  • Project management of the implementation of the new rate plans, service & taffies.
  • Management team of 12 developer, through distribution of work & tasks to enhance the time to market.
Jul 2007 - Aug 2009

Sr. System Analyst

London, GB

  • Vodafone Global’s center of Excellence in Documentum – Technical lead
  • Technical lead of team of 4 developers. activities of the role include architecture, design, development and customization, including 2 members in Germany.ER (Event Rating) Vodafone Live – Technical lead
  • Leading a team of 4 developers to implement new features, on Vodafone life event rating system.
Mar 2005 - Jun 2007

System Analyst

London, GB

Team Portal – Technical leadResponsible for Vodafone Egypt website upgrade, to use new technologies and publish Vodafone-users self-services to manage their services & products.

Apr 2004 - Mar 2005

Senior Developer

Cairo, EG

Was on site assignment for 3 months at UAE, in the Ministry Of Interior Project, for installation of Jupiter DMS. My achievements are successfully managing team of 3 developers to support delivery to customer, including systems configuration and training of users.

Sep 2003 - Mar 2004

Java Software Engineer

Cairo, EG

As a java developer responsible for analysis & design of the business modules.my achievements, Document Managment System & Developing Backend modules of Jupiter (DMS)

Oct 1999 - Aug 2003
4 education records

Ebrahim Makram education

Master Of Business Administration (Mba), Business Administration And Management, General

Paris Eslsca Business School

Bachelor Of Engineering - Be, Computer Engineering

Ain Shams University

Bachelor Of Engineering - Be, Computer Engineering

Ain Shams University

Thanawia 3Ama, High School

Abd El Aziz Al Saoud
FAQ

Frequently asked questions about Ebrahim Makram

Quick answers generated from the profile data available on this page.

What company does Ebrahim Makram work for?

Ebrahim Makram works for Si-Ware Systems.

What is Ebrahim Makram's role at Si-Ware Systems?

Ebrahim Makram is listed as Dedicated and Accomplished Professional with Extensive Expertise in Operations, Technology, and Business Development at Si-Ware Systems.

What is Ebrahim Makram's email address?

AeroLeads has found 1 work email signal at @vodafone.com for Ebrahim Makram at Si-Ware Systems.

Where is Ebrahim Makram based?

Ebrahim Makram is based in Qesm El Maadi, Cairo, Egypt while working with Si-Ware Systems.

What companies has Ebrahim Makram worked for?

Ebrahim Makram has worked for Si-Ware Systems, Dg-Well, Edafa, Mobinil, and Vodafone Egypt.

How can I contact Ebrahim Makram?

You can use AeroLeads to view verified contact signals for Ebrahim Makram at Si-Ware Systems, including work email, phone, and LinkedIn data when available.

What schools did Ebrahim Makram attend?

Ebrahim Makram holds Master Of Business Administration (Mba), Business Administration And Management, General from Paris Eslsca Business School.

What skills is Ebrahim Makram known for?

Ebrahim Makram is listed with skills including Telecommunications, Solution Architecture, Databases, Team Management, Mobile Devices, Vendor Management, Java, and Software Development.

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