Collaborated with veterinarian, technicians and staff regarding schedule and treatment of patients.Communicated with pet owners to determine and document medical histories and reason for visit.Cleaned treatment areas, examination rooms and laboratories to maintain sanitation standards.Collected patient copays and balances.Maintained accurate records of animal care, treatment plans, and client information.Liaised with clients by phone and text to provide status updates on animal care and pickups.Trained new staff members regarding clinic operations and policies

I meet with pet owners to gather pertinent pet care information and discuss pet sitting duties. Provide regular updates to pet owners, which include communicating with them telephonically as well as sending video clips and photos. I promptly notify pet owners of pet illnesses or injuries that may occur. I administer food and water, as well as any medications that may be needed. I provide cleanup for a safe and healthy living situation for these pets.

Listened to customers’ concerns and handled complaints and returns. Also gave detailed explanations of services and products offered at the store. Worked as a team to create a better shopping experience for our customers. At the registers or sales floor I welcomed customers, answered their questions, and helped them locate items, and provided advice or recommendations when needed. Also accepted payments, ensuring all prices and quantities are accurate for both the company and customers satisfaction. Provided a clean and safe workspace and shopping experience for fellow employees and customers. Helped with stocking and managing store inventory to ensure the store looked up to company standards and protocol.

Performed all aspects of food preparation and delivery. Maintained a clean work environment and performed opening and closing duties including inventory & restocking. Processed customer transactions utilizing proprietary POS system, skillfully handled cash and credit card transactions, as well as provided excellent customer service, properly handled customer complaints, developed efficient teamwork skills, and utilized effective communication skills.

Maintained a structured schedule of outside activities, educational time, and meal prep for 3 children. Helped out with chores and house cleaning. Provided minimal housekeeping, ran errands, and provided children with transportation when necessary. Watched over family dog as well.