Elaine Maltman Email & Phone Number

Austin, Tx, Us

Newport Beach, California, Us

❖ Advancing an existing solution that links Marketo with Customer Relationship Management (CRM) to improve the collaboration between marketing and sales functions❖ Led a Front End Upgrade project to align UI with enterprise tooling and design standards, improve performance, and reduce defects throughout the development cycle❖ Create comprehensive user stories for the product backlog, enhancing clarity and direction for development tasks❖ Facilitate call ceremonies, promoting communication efficiency and productivity within the team❖ Conduct comprehensive usability testing prior to product launch to proactively identify and resolve potential user issues

London, Gb

❖ Conducted a discovery exercise for software development purposes❖ Participated in workshops to create entity-relationship diagrams, user personas, and process flows for a business management tool❖ Conducted user interviews and shadowed users to gain a deep understanding of their finance business❖ Surveyed users to gather pain points and opportunities, and finalized prioritization criteria for user stories

Milwaukee, Wisconsin, Us

❖ Collaborated with leaders to define product strategy and led Agile team in execution❖ Engaged with business stakeholders to define and plan product goals❖ Led the Agile process, including creating epics, user stories, and refining/prioritizing the backlog❖ Ensured alignment among development teams, engineers, leadership, QA/testing, scrum master, and stakeholders❖ Defined and created product roadmap, providing strategic direction for product development❖ Participated in all ceremonies and conducted product demos, contributing to team collaboration and product understanding

New York City, Ny, Us

❖ Collaborated with cross-functional teams to drive results and maintain engagement❖ Managed and executed projects related to marketing analytics❖ Gathered business requirements from various teams for an aligned roadmap❖ Managed JIRA board and facilitated prioritization/refinement calls❖ Defined tasks and milestones to ensure timely completion of marketing features❖ Developed, trained, and implemented JIRA process for new users in business teams

New York, Ny, Us

❖ Used Agile methodology to manage end-to-end vendor/client data feed API integrations❖ Consulted with vendors/clients to understand their needs, explain data/fields in schema/payload (JSON/XML), and guide them through the tech process❖ Led a team of business analysts and handled multiple global client data integrations for Fortune 500 companies across industries❖ Served as product manager for a system that collects, enriches, and sends data for reporting, duty of care, pre-trip approval, and compliance❖ Built relationships and collaborated cross-functionally to drive business objectives and platform improvements❖ Utilized SQL to query data in Hadoop via Hive on a limited basis

New York, Ny, Us

❖ Managed global 3rd party vendor relationship, optimizing processes and workflow for better resource utilization and comprehensive vendor management❖ Leveraged business intelligence tools to improve client deliverables and drive satisfaction❖ Led a hybrid team of consulting and reporting analysts, fostering cross-functional collaboration and enhancing team performance❖ Collected requirements and performed testing on an automation tool, designed to reduce manual work, and enhance the overall quality of work performed by analysts❖ Steered the roadmap for the data quality team, ensuring alignment with broader organizational goals❖ Utilized web-based applications and MS Access for tracking and analysis to enhance consulting projects and analyst capacity❖ Successfully insourced consulting analytics and reduced 3rd party vendor headcount from 70 to 40

❖ Conducted analysis of client travel commodities and program management initiatives, encompassing optimization, reporting, and Travel & Expense (T&E) management❖ Conducted complex data analysis to identify trends, outliers, and define strategies❖ Defined KPIs and developed calculations/methodology to measure contract performance❖ Analyzed performance of RFP contract negotiations to quantify incremental savings❖ Automated reports using VBA code/macros in MS Access and Excel, reducing process time by 50%❖ Created standard and customized statistical reports for internal and global clients in various industries❖ Managed multiple global projects from inception to completion and presented results to business leaders❖ Achieved savings of over $12 million through program initiatives and air optimization strategies