Emam Sayed Email & Phone Number

Cairo, Cairo Governorate, Eg

Cairo, Cairo Governorate, Eg

Cairo, Egypt

• Conduct training needs assessments under the consultation of the hierarchy; prepare and deliver training courses in line with the Training Needs Analysis (TNA) and in compliance with the company guidelines.Prepare employees performance and development programs in coordination with the Performance Management Department and provide line managers with the necessary support on the matter.• Initiate and contribute to the development and/or implementation of functional and/or corporate projects in order to support the ongoing development of training initiatives for the retail division.• Monitor and record training activities and programs'effectiveness for training delivered in own area.• Research and coordinate with external training providers when needed in order to outsource training programs.• Keep track of training costs and participate in the preparation of reports in order to justify expenditures.• Specific for Regional Level: Develop and implement managerial training programs for the region in line with the yearly learning and development strategy and approved budget.Specific for Regional Level: Provide guidance to local trainers in the implementation of group training initiative, coach and follow up on meeting set objectives and standards.Specific for Regional Level: Analyze various organizational HR performance indicators such as employee turnover, performance appraisals results and other and suggest a training action plan in coordination with local HR.• Assist in the development of the Group learning and development strategy.

Cairo, Egypt

- Planning, supervising and organising production, manufacturing or provision of other services that help to maximise the profit of a business Support the inhouse batches and the outsourcing as well.- Create a soft skills sessions to the agents to help them with the day to day operations tasks - Design and deliver refreshment sessions for the repeated failures - Design, redesign and deliver the knowledge base with the updates- Identify ways to improve the customer experience- Attend and share the new ideas to implement the process- Calibrate with the Quality team to make sure we all alligned the same process

Trainer for fast food projects

Cairo Governorate, Egypt

Outbound sales representative