Network System Engineer
Cairo, Egypt
• Helped to increase the satisfaction level of the customers by working closely with them, knowing their problems and finding different solutions to solve their needs.• Installing, testing and configuring DSLAMs in lab and on customers’ sites.• Configuring & installing BRAS / RADIUS server for AAA services.• Experienced with leading vendors’ products like Cisco’s switches and Routers, in addition I spent a good time dealing with the newer gns3 and vyatta router emulators.• Experienced with a lot of protocols including: ADSL technology, IP/ATM DSLAMs, different access protocol like PPPoE, IPoE , EOA, most of switching technology like 802.1Q VLANs, VTP, Network fault and management systems especially based on the SNMP Like PRTG , NMS , SolarWinds , Network testing tools like traffic Generator(Smart Bit), Network Analyzer (wirshark),Virtual Machine (VM Ware) and dealing with Cisco IOS command line in both Switches, Routers. Experienced with ADSL Modem/Router configuration & all Feature Test. - Responsible for: * Performing alpha tests in lab and acceptance tests at customer premises to determine whether system meets required specifications and to extract bugs for . * Interfacing with customers as an L2 technical support helping them to use QuickTel products and suggesting solutions for their different needs.