Eman Al-Shareef. Email & Phone Number
Who is Eman Al-Shareef.? Overview
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Eman Al-Shareef. is listed as Customer Relation Manager at SAMACO Automotive, based in Jiddah, Makkah, Saudi Arabia. AeroLeads shows a matched LinkedIn profile for Eman Al-Shareef..
Eman Al-Shareef. previously worked as Customer Complaints Manger at Samaco Automotive and Customer Care Operations Supervisor at Samaco Automotive. Eman Al-Shareef. holds Master'S Degree In Business Administration from Alfaisal University.
Email format at SAMACO Automotive
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About Eman Al-Shareef.
Customer Relation Manager with a total work experience of +10 years in the fields of customer service, performance improvement, administrative support, and relations building, all those opportunities enriched my field expertise:- Customer Service- Relations Building- Customer Relationship Management - Loss Mitigation- Complaints ManagementI possess a Master's Degree in Business Administration and a Bachelor of Science: Library and Information Science, in addition to that, I believe that the only way to stay relevant is to keep learning, so every week I strive to pick up at least one new technique that I can work into my technical skills such as:- Driving Business Value in Customer Experience - Customer Relationship Management (CRM) Course- English as a Second Language (ESL) ProgramEquipped me with exceptional capabilities in overseeing the client relationship team and ensuring that long-term relationships are fostered. Possess an interest in the administrative field based on overseeing all support and clerical work within organizations.All of the above helped me achieve many successes such as:- lead 15 virtual consultantsIt's going to be my absolute honour to continue my career with your organization. I'm a very professional individual who is eager to give 100% of her energy and concentration and willing to learn, I always try my best to exceed your expectations no matter what. Feel free to contact me via mail, or private msg.Eman AL-ShareefEmma515.ea@gmail.com
Eman Al-Shareef.'s current company
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Eman Al-Shareef. work experience
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Customer Relation Manager
Current- Assisted sales staff to follow up on leads generated from marketing campaigns.- Ensure outstanding customer satisfaction by maintaining strong working relationships.- Guide and lead team members to deliver products and services that exceed customer requirements.- Handle client issues throughout the implementation life cycle in a timely and accurate.
Customer Complaints Manger
- Met with clients to discuss complaints and offer solutions to any problems they may be experiencing with the service providers.- Prepared reports summarizing complaint data for management review.- Documented all activities related to each complaint for easy reference in future conversations with the customer.- Took detailed notes during conversations.
Customer Care Operations Supervisor
- Led 15 virtual consultants with different tasks.- Directed customer service team toward achieving operational goals.- Ensured that the customer service team had excellent communication, problem-solving, and professional phone etiquette skills for achieving customer satisfaction.- Managed and updated customer loyalty program.- Provided supervision and.
Customer Complaints Team Leader
- Managed the day-to-day operation of the complaints team.- Maintained and reviewed the complaint process documents for efficiencies and proposed improvements to processes.- Updated the complaints training documents capturing recent and relevant themes.- Coached, developed, and motivated individuals within the team, and ensured appropriate training and.
Customer Service Agent
- Maintained a positive, empathetic, and professional attitude toward customers at all times.- Responded promptly to customer inquiries.- Communicated with customers through various channels.- Acknowledged and resolved customer complaints.- Processed orders, forms, applications, and requests.- Kept records of customer interactions, transactions, comments.
Eman Al-Shareef. education
Master'S Degree In Business Administration
Bachelor Of Science: Library And Information Science, Very Good
Frequently asked questions about Eman Al-Shareef.
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What company does Eman Al-Shareef. work for?
Eman Al-Shareef. works for SAMACO Automotive.
What is Eman Al-Shareef.'s role at SAMACO Automotive?
Eman Al-Shareef. is listed as Customer Relation Manager at SAMACO Automotive.
Where is Eman Al-Shareef. based?
Eman Al-Shareef. is based in Jiddah, Makkah, Saudi Arabia while working with SAMACO Automotive.
What companies has Eman Al-Shareef. worked for?
Eman Al-Shareef. has worked for Samaco Automotive.
How can I contact Eman Al-Shareef.?
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What schools did Eman Al-Shareef. attend?
Eman Al-Shareef. holds Master'S Degree In Business Administration from Alfaisal University.
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