I gained valuable experience in various subjects related to individual insurance in Tawuniya Individual Sales Department - Customer Service. The internship programcovered the following subjects:-Managed renewal process for individual client insurance policies and communicate withthem.-Processed and Issued new insurance policies for individual clients.-Implemented efficient digital archiving system for insurance policies. -Gained proficiency in diverse insurance issuance systems handling medical, commercial vehicles, and travel insurance policies during the internship.