-Managing content for the product catalogs on Amazon's Websites for EG, AE and KSA marketplace.-Provide Data Analysis support and maintain regular metrics reporting to help stakeholders gain insights into the various programs that are being undertaken.-Automate and simplify various tasks through proposing multiple process improvement initiatives and generating ideas and action plans that aim to achieve an effective reduction of the head counts assigned to work on a particular task along with the time consumed to efficiently carry out this task.

-Provide guidance through the online ordering process.-Address and resolve post-order questions regarding shipping, billing, and delivery. -Utilize a variety of software programs to resolve customer inquiries.-Work with external shipping contractors to assist customers with both domestic and international issues.

-Prepared and edited financial reports and documents.-Actively participated in trainee development meetings and discussion groups.-Dealt with banking operations and procedures by performing assigned tasks in accordance various banking departments.