With over 10 years of experience at Apple Retail, I have developed a strong leadership and operational skill set while working in diverse markets, from NYC to Dubai. During this time, I have successfully managed teams and driven performance in fast-paced, high-pressure environments across multiple regions.In roles ranging from Lead to Interim Manager, I led strategic initiatives focused on enhancing customer satisfaction and operational efficiency. My responsibilities included coaching and developing employees, overseeing daily store operations, and handling complex tasks such as HR administration, cash/credit transactions, and employee performance evaluations. I consistently fostered a culture of collaboration and innovation, ensuring alignment with company goals and values.Fluent in Arabic, I bring a global perspective to leadership, allowing me to effectively communicate with customers and team members across regions. This has further enriched my ability to support inclusivity and elevate the customer experience.With a collaborative approach to leadership, I aim to balance customer-centric strategies with operational excellence, driving both team success and exceptional customer service.