Professional Experience:- RSD Associate with UNHCR, since 2016 till present. Under protection Unit conducting interviews with Asylum Seekers to determine if they are eligible to be recognized as refugees, in addition to communication and follow up with other units.- Senior Registration Assistant with UNHCR, in 2013. Conducting registration interviews with Asylum Seekers, Counseling them and referring their files to other units if needed.-Sales; Sell goods or services for wholesalers or manufacturers to businesses or groups of individuals. Solicit orders from established clients or secure new customers.-Customer and Personal Service; Knowledge of principles and processes for providing customer and personal services including needs assessment techniques, quality service standards, alternative delivery systems, and customer satisfaction evaluation techniques-Office management.-National and international communicator. -Making Decisions and Solving Problems.-Performing Administrative Activities;Approving requests, handling paperwork, and performing day-to-day administrative tasks.-Resolving Conflict or Negotiating with Others;Handling complaints, arbitrating disputes, and resolving grievances, or otherwise negotiating with others.