Eman Salem Email & Phone Number

Alexandria, Egypt

Dealing with passengers after booking their ticket to help them with any quiry about their ticket or their flight as: changing or cancelling their flight, managing their ticket, Billing inquiries...etc.

Alexandria, Egypt

-Keep records of customer interactions and transactions, recording details of inquiries complaints, and comments, as well as actions taken-Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills-Check to ensure that appropriate changes were made to resolve customers'.

-Handling billing and technical queries for US customers.-Support customers from the USA regarding TV Services, Cable Boxes & Internet Connection.-Managing inbound client questions and proactively delivering product best practices, personalized recommendations, and updates.-Responding to all types of customer inquiries.-Research required information using.

Alexandria, Egypt

English Teacher for IG KG Department

Alexandria, Egypt

-Sending and receiving emails from clients abroad to know the status of their tanks in the Egyptian ports.-Using Microsoft Word and Excel for the reports of every tanker loading or discharging cargo in the ports.-Contacting our engineers to have the quality survey and the timetable of the tanker.