Reporting to Group CEO- Overall Management of the Company's operations- Create and manage company budgets, growth and profitabilityDevelop and implement strategies for revenue and profit growth- Develop and execute short and long term marketing strategies- Plan and implement processes to improve efficiency and cost-effectiveness- Develop and analyze financial reports to determine progress in achieving business objectives- Develop and monitor budgets and forecasts- Develop high-level key client relationships to grow and gain new businesses- Oversee processes for quality management- Identify, drive and support change management to ensure continuous improvement- Recruit, develop and manage staff to establish a top performing team

Operator channel Lead for (North Africa, East Mediterranean and Pakistan) region. Developing Operator Channel strategies and execution plans for devices and hosting business with Telecom Partners across NEPA

Looking after the Telco Accounts in WECA region

Setting up ILA GROUPA newly established venture patroned by the financial power of regional renowned investors and investment bodies; ILA aims to invest and manage Telecommunication and IT companies capitalizing on the emerging promising opportunities arising from the convergence between two industries.

Solely responsible for supporting Iraq operations, the biggest contributor to Zain Group for 2010 as a Director of ME Operations Support for Zain GroupSuccessfully identified opportunities and prepared improvement programs in coordination with the local GMs during major variance in the organizational plan for Zain GroupEffectively managed full projects from business case and feasibility phase till launch for Zain Bahrain (MTC-Vodafone)Successfully achieved more than 90% of the 2005 objectives in terms of roadmap initiatives, revenues and churn for Zain Bahrain (MTC-Vodafone)Successfully developed the concept of the Corporate Customer Care unit and set the business processes and policies in line with corporate customer needs for Vodafone EgyptSuccessfully developed a new and tailored price plan for the SME segment and prepared the business case that granted the management approval for go ahead for Vodafone Egypt; The new name for a trusted telecommunications brand that has, over the last three years, swept Bahrain to top place with its innovative technological and marketing approachReported to the Middle East Chief Executive Officer (ME CEO) and supported their operations to achieve their financial results every yearSpearheaded several cross-operational initiatives across the operations and identified enhancement opportunities and improvement programs in coordination with the local GMs for the Bahrain operations Director of Strategy and Business Planning Mar 2008 - Jan 2009Zain Sudan, SudanReported to the Managing Director and responsible for the Strategy & Business planning departmentIdentified and ensured rational communication of strategic objectives across the organization, provided support to the MD on key priority issues and supported the CXOs and acting as a cross-functional coordinatorPrepared reports on KPIs achievements (weekly, monthly, quarterly, and annually) highlighting areas of focus and in line with budgets

Reporting to the CEO and managing 3 functions;1- Corporate Strategy2- Business Planning3- Program Management Office4- Information Security

Reporting to the Middle East Chief Executive Officer (ME CEO) Responsible for 2 Operations from the Middle East region and ensuring they achieve their share of the ME targets through;- Supporting the Operations in the development of financial and operational plans - Bi-directionally facilitating the interaction between Operations and Group functions (Group Strategy, Group Business Planning, Group Networks etc)- Tracking the performance evolution of each Operation (KPI’s evolution and P&L variance against plans)- Identifying enhancement opportunities and quickly reacting when major variances against plans occur (preparing improvement programs with local GM’s)- Managing the Consultants Operations relationship and ensuring the Operations are getting the right support

Reported to the Middle East Chief Executive Officer (ME CEO) and responsible for handling 2 operations in Iraq and Lebanon in the Middle East regionSupported the operations by developing financial & operational plans and facilitating the interaction between Operations and Group functions (Group Strategy, Group Business Planning, Group Networks etc)Solely responsible for tracking performance evolution, KPI evolution and P&L variance against the organizational plans for each operationsManaged Consultants' Operations relationship and ensured operational right support

MTC - Vodafone is also known as Zain, BahrainReported to the Business Development Director and oversaw new business opportunities other than the core mobile businessIdentified potential projects, evaluated feasibility and profitability of them and set yearly roadmap in line with the MTC Group strategy

Reported to the Marketing Director and managed 3 areas within the unit, Consumer & Corporate Segmentation, Research & Analysis and PricingSet yearly objectives and roadmap of offers and promotions and monitored sales, revenue, ARPU & churn KPIs to ensure achieving set objectivesManaged the units' budget and trained the 'consumer & corporate unit' team

Reported to the Segmentation Manager and responsible for identifying and specifying potential segments in the consumer marketDefined commercial solutions (product, price and distribution channels) covering the needs and wants of that particular segmentImplemented commercial activities (project management of new offers/promotions) ensuring fulfilment of commercial targets and monitored segment specific KPI's and post campaign analysis to take corrective actions

Partners for a Cooperative Egypt (PFCE - Pal Tech) - USAID Project, EgyptA Project study in collaboration with the contribution of 250 professionals resulting useful to the communityProvided assistance to the Women Business Development Centre (WBDC) - a project funded by the USAID in developing a 'Marketing and Promotional Plan' for the WBDCAssisted WBDC in identifying the most viable market segments and sub-sectors for WBDC interventionsProvided an assessment of the value chain for identified sub-sector(s), with special emphasis on those links in the chain where WBDCC interventions have highest potential

Sahara Group serves a national client list that stretches throughout the region. The company possesses expertise in key vertical markets, including consumer markets, producers and electronic marketsReported and assisted the Managing Director in developing new business opportunitiesResponsible for setting the marketing strategies and budgets for all the company's individual revenue generating projects

Reported to Corporate Marketing Executive and managed the corporate customer loyalty unitMonitored the performance of customer churn and evaluated reasons affecting churnManaged the different initiatives taken to reduce churn and increase customer loyalty and trained Corporate loyalty team

Reported to the Corporate Segment Manager and responsible for full implementation of new offers and/or promotions for the SME segmentResponsible for KPI monitoring and analysis and developing research summaries in cooperation with research department and attended all focus groups and/or in-depth interviewAssisted the Segment Manager in preparing the segment marketing plan and roadmap