*Employee Journey Management:* - Oversaw the complete employee lifecycle from recruitment to exit, ensuring a seamless transition through various stages including: - Preparation and management of hiring documents, job offers, and contracts. - Completion of essential forms (Form 1, Form 111, and كعب العمل) and job descriptions. - Implementation of orientation programs, welcome emails, and policy dissemination. - Facilitated bank account setup and management of additional documentation. - Managed probation periods, performance appraisals, and employee reminders (birthdays, work anniversaries, ID renewals, syndicate memberships).*Administrative and Compliance Oversight:* - Developed and maintained an organized hard and digitalized filing system for HR documents, including leave management, custody management, and medical insurance administration. - Negotiated and managed medical insurance deals and internal policies, ensuring compliance with organizational standards. - Created job descriptions and organizational structures to align with strategic goals.*Performance Management:* - Designed and implemented performance appraisal systems and policies, supporting employee development through training agreements and promotion systems.*Compensation and Benefits Management:* - Managed payroll processes, including payslip creation and distribution, car allowance policies, commission structures, and business travel transportation policies.*Effective Communication and Documentation:* - Generated and distributed internal memos, compliance declarations, and documents related to labor regulations.*Employee Exits:* - Facilitated smooth employee exits through resignation processing, declaration forms, clearance procedures, and financial settlements.

- Managed daily office operations, and maintained office supplies, inventories, stockings, and equipment. - Acted as a focal point and a coordinator among different departments.- Coordinated meetings and appointments, handled correspondence, and maintained files and records.- Assisted in budgeting and financial tasks. - Coordinated travel arrangements, managed office documentation, and supported HR functions.- Provided general administrative support to ensure smooth office functioning and compliance with company policies.

- Responsible for new students' registration steps and recruiting potential clients (Egyptians and Foreigners) through email, calls, and other communication channels.- Fulfilled all customer inquiries and requests by providing the needed simplified information.- Kept management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.- Assisted in any work related to admission and operations departments.

- Handled a range of Document Translation Projects, between one and 200 pages long, mostly legal translation, from English to Arabic.

- Entering customer and account data from source documents within time limits. - Reviewing data for deficiencies or errors, correcting incompatibilities, and checking output.