Jaime Emanuel Ayala Email & Phone Number

Waterbury, Connecticut, United States

*Consistently lead the region in store performance and place in the top 50 of the company based on sales, operational performance, customer satisfaction, and teammate satisfaction*Reduce shrink from -.78% of sales to -.42% of sales through training the team on operational excellence*Increase customer satisfaction from 63% to 79% YTD*Consistently rank among.

Waterbury, Connecticut, United States

*Lead 40-50 associates while increasing profitability, productivity, and customer satisfaction*Manage operations throughout the store including staffing, freight flow, signage, customer service, and merchandise sets*Responsible for the hiring, on-boarding, scheduling, and termination of all employees*Train Assistant Managers in leadership, monitoring.

Milford, Connecticut

*Lead 40-50 associates while increasing productivity and customer satisfaction*Manage operations throughout the store including freight flow, signage, customer service, and merchandise sets*Responsible for the hiring, on-boarding, training of new employees, as well as scheduling, and termination of all employees*Train new Assistant Managers in monitoring.

Milford, Connecticut

*Lead 15-20 associates throughout several departments*Managed merchandising throughout the store to maximize profitability*Trained department supervisors to train associates in customer service techniques*Monitored all ongoing sales react to changing trends in the market enabling me to advise management of strategic merchandising to increase sales

Lynchburg, Virginia; Milford, Connecticut

*Lead 8-10 associates in one department*Practiced expertise in customer service with incoming customers, fitting the correct product for each customer*Organized merchandise both on the floor and in storage rooms*Ensured proper loss-prevention standards were implemented and observed*Monitored all ongoing sales and illustrated proper signage for current.