Emanuel Georgiakakis Email & Phone Number

Wellington, Wellington Region, New Zealand

Technical Lead for ANZ & US based client projectsAgile and Waterfall methodologiesCommercial and Government sectorsProject lead for internal projects - audit, service improvementsSoft management skills - Staff management, client communicationUtilised scrum metrics to track projects and identify continuous improvement areasIdentified lack of company culture - identified and implemented appealing changesFostered adoption of agile methodology to reduce project delivery time. Coached backlog management and prioritisation techniques.Facilitating effective internal and external client collaborationRemoved roadblocks Risk management - assessing, management, resolutionFinancial management Pre-sales - diversify delivery portfolioMentoring and coaching of junior staff through agile delivery project management

Wellington Region, New Zealand

High quality automotive plumbing and fitting. https://www.facebook.com/egautomotiveperformance

Device as A Service (DaaS) ManagerVendor Management - HP, The Laptop Company, RSA, RemarkITMonetized end of life assets. FY23 750k returns. 500k ongoing annual returns + social benefitsImplementing effective business strategies and service optimisation. FY22 220k cost savingsProject and Risk Management Internal and External Collaboration Detailed Reporting - ServiceNow, custom dashboards, customer metricsCost Savings - implementing and improving new and existing processesBudget and Financial Forecast ManagementProblem-Solving - collaboration, research and communicationIndustry Trends and Market Research - Engaging Stakeholder Feedback - deliver customer centric designs

Adjudicator of 10,000 device assetsNZ Asset management - 17,000 technology assetsProcurement Lead Technical Role - RFP NegotiationsSuccessful outsourcing of internal Provisioning team - transformation to DaaS model, cost and FTE reductions, improved SLA consistency, and monetization of value for end-of-life devicesInternal/External Staff ManagementSuccessful Collaboration - internally and externallyMetric and Data Analysis - service improvements and risk managementReporting - Senior StakeholdersAdaptability - changing environments through Covid

Responsible for request/incident fulfilment via ServiceNow, alongside effective collaboration within EE teams. Integrated 2IC responsibilities to assist Senior Management while also urgently transitioning ANZ Contact Centre and Markets to an immediate at home solution during Covid lockdowns.

ANZ New Zealand

9 Month SecondmentANZ New Zealand

ANZ Australia