*Design, organize, modify, and support organization’s (head office andmanufacture) computer systems and including operatingsystems(macOS and Windows), business applications (Microsoft 365, Zoho and Smartsheet ), security tools, email systems, Telephony, Videoconference, and user hardware (laptops, PCs and tablets). *Provide the necessary support to develop and maintain the entity-level IT disaster recovery plan (DRP), based on the business impact assessment (BIA)*Conduct… Show more *Design, organize, modify, and support organization’s (head office andmanufacture) computer systems and including operatingsystems(macOS and Windows), business applications (Microsoft 365, Zoho and Smartsheet ), security tools, email systems, Telephony, Videoconference, and user hardware (laptops, PCs and tablets). *Provide the necessary support to develop and maintain the entity-level IT disaster recovery plan (DRP), based on the business impact assessment (BIA)*Conduct proactive monitoring of IT systems performance and execute required maintenance activities to ensure stable and reliable performance.*Creating Windows and Linux workstation images plus patching windows workstations and servers*Responsible for administering IT assets Specific tasks include but are not limited to maintaining an up-to-date IT inventory, timely software license renewal and hardware replacement/procurement in line with the established refresh cycle (including workplace and collaboration tools)*Logs all IT service and maintenance activity Show less

*Provide required end-user training for specific IT solutions and services, including refresher training to minimize "how-to" incidents.*Analyzing tender and bid invitation regarding IT products and other related technologies. Also respond to tender documents, proposals, reports and supporting literature*Market and promote a portfolio of products by writing and designing sales literature and attending industry events*Assessing potential clients' IT needs and recommending… Show more *Provide required end-user training for specific IT solutions and services, including refresher training to minimize "how-to" incidents.*Analyzing tender and bid invitation regarding IT products and other related technologies. Also respond to tender documents, proposals, reports and supporting literature*Market and promote a portfolio of products by writing and designing sales literature and attending industry events*Assessing potential clients' IT needs and recommending products.*Develop strong relationship with the business community, ensuring clear understanding of business environment and user requirements. *Coordinate the prompt delivery of required IT service requests to support business operations. Show less

*Supporting customers with iTutor e-Learning platform. *Developing additional e-Learning functionalities. *Preparing events to clients to create awareness.*Providing detail daily and weekly plan to the manager.