• Implemented technical components for over 10 cloud application solutions on sales and digital marketing projects.• Delivered Salesforce Sales Cloud and Service Cloud solutions with declarative “click-to-code” development platform features such as Flows and Process Builders, Omni-Channel Routing, Validation Rules, Page Layouts and Lightning Pages. • Served as a technical resource to consultants, system administrators, project managers and customers.• Created reports and dashboards and configured ETL data management processes using Salesforce Tableau CRM and native Salesforce reports and dashboards.• Prepared data for analysis by performing SQL queries as required by business team.• Monitored automatic processes in production to ensure systems operated effectively.• Coordinated and cooperated with other developers in the development process.• Validated operation and quality of service by conducting tests.• Resolved technical issues through debugging, research, and investigation.• Completed the software development lifecycle on each project and fulfilled all requirements of the internal change management procedure.• Deployed code and system metadata components.

• PMX Tier 3 Support – Day to day support and MES System Upgrade Support for Eli Lilly’s Rockwell Automation PMX system globally.• Follow appropriate corporate policies, plant, and departmental procedures to execute the job and maintain the systems.• Supports validation execution for IT related systems.• Create List & Label reports in PMX to help with comparisons of Electronic Batch Record Recipe Authoring as part of an optimizing effort of internal processes of Lilly del Caribe.